Wide inventory
The DIP branch is bigger than some other locations, and one visitor found every item they were seeking in stock.
The Petshop DIP Megastore
Dubai Investment Park
The Petshop DIP Megastore is a large pet supply store in Dubai Investment Park, with a broad in-store range and dedicated aquarium displays. You can also bring your dog for grooming or browse the outdoor play area, while the in-store café gives longer shopping trips a place to pause.
Reputation Score
4.4
★★★★☆
2,716 ratings
Source: Google Maps
The Good Stuff
Aquarium variety
The aquarium section stands out for its range of fish, aquariums and even live corals.
Dog park
There is an outdoor, free-to-use dog park for both small and large dogs.
Grooming service
Reviews specifically mention grooming for both cats and dogs, including dogs that feel comfortable during regular visits.
In-store café
The café inside is a useful bonus if you are spending time browsing the large store.
Pet relocation
Customers have described the pet relocation service as professional, with regular updates throughout an international move.
Tips for a Better Visit
Confirm stock. For urgent online orders, confirm availability first: one customer only learned the item was out of stock after calling.
Check bills. Compare shelf labels and promotions with the final bill before leaving, especially for discounted treats or sale items.
Allow parking. Leave extra time for parking, as availability can vary considerably even though other reviews describe the parking as convenient.
Plan aquatics. If you need fish or shrimp advice, allow for a wait and ask specifically for the aquatic team rather than relying on general assistance.
Saturday visit. For adoption events, try Saturday between 11am and 1pm, when a reviewer reported seeing Stray Dogs Center dogs and puppies.
Bring a leash. If you bring your pet inside, keep them leashed and clean up after them while exploring the store and play areas.
Plan the visit
Practical details
The Pet Shop LLC Mega Store Dubai Investment Park 1 Near Premier Inn Hotel
Dubai Investment Park First - Green Community Village, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Popular Mentions
Petsville
Petsville is mentioned as an on-site daycare and boarding option with play areas, a swimming pool and a fountain.
ID tag maker place
The ID tag maker lets shoppers choose how their pet’s tag looks, including its font.
Stray Dogs Center
Weekend adoption visits may include dogs and puppies from the Stray Dogs Center.
aquatics team
The aquatics team has also been praised for supporting a new aquarium installation from planning through completion.
Common Concerns
Delivery delays
Express and advertised 60-minute deliveries have reportedly taken 15 hours or more than 24 hours.
Aquatics waits
Several customers waited around 30 minutes for help choosing aquarium fish or shrimp and left without buying.
Price discrepancies
One repeat visitor reported shelf prices and sale labels repeatedly differed from the amount charged at the cashier.
Parking pressure
Parking is described as convenient by some visitors but was a major problem for another, who struggled to find a space.
Slow follow-up
Customer service follow-up can be slow; one turtle-tank enquiry reportedly went unanswered for ten days.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
more than 800aed
food
“But as a mother, I think I'm the cat's mother so that I bought a lot of food, send it to my neighbor, even I spend more than 800aed, But I think it's worth it”Google review · December 2021
DXB
LOCAL
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The Bottom Line
The Petshop DIP Megastore is a large, well-organised pet supply store in Dubai Investment Park. It is especially useful when you want to compare a broad range of food, accessories and aquarium products in one trip. Reviews mention beautiful aquariums, varied fish and live corals, along with grooming for cats and dogs.
There is more to the visit than shopping. The outdoor dog park is free to use for small and large dogs, and the store has an in-house café. Weekend adoption events are another draw; one reviewer recommends Saturdays from 11am to 1pm for Stray Dogs Center dogs and puppies.
The shop also has an ID tag maker, and some reviews mention pet boarding and play facilities. Staff experiences vary. Many shoppers describe helpful advice, but aquarium customers have sometimes waited 20–30 minutes for assistance.
Online delivery is the biggest caution: orders advertised for 60 minutes reportedly arrived 15 hours or more than 24 hours later, sometimes after customers discovered items were out of stock. In-store, check sale labels against your bill, and allow extra time for parking since availability has been inconsistent.