Mall handover
One customer found it easy to collect and return the rental in the mall car park.
Thrifty Car Rental - Palm Jumeirah Mall
Palm Jumeirah
Thrifty Car Rental is a car-rental branch in Palm Jumeirah, where customers can arrange short or long-term rentals and collect or return vehicles at the mall car park. Reviews highlight reasonable rates, a useful range of cars and some notably smooth handovers.
Reputation Score
4.4
★★★★☆
151 ratings
Source: Google Maps
The Good Stuff
Long-term value
A reviewer described the long-term rental rate as very reasonable and said the branch later added an additional credit.
Car choices
One review specifically mentions a wide range of cars and affordable payment plans.
Clean vehicles
Several customers reported clean or new cars, including one who received a car described as perfect on a month-long rental.
Efficient returns
A customer who experienced a delayed pickup still reported that the return process was very efficient.
Helpful explanations
A review praised the branch team for being informative and explaining the rental process professionally.
Tips for a Better Visit
Inspect carefully. Photograph every scratch and insist it is recorded before leaving; one customer had to fight to document existing damage.
Confirm model. Confirm the exact model and category before paying or handing over your card, as reviews describe model substitutions.
Check deposit. Bring an accepted credit card and ask how the deposit is released, since one review mentions a 2,000 AED hold.
Allow time. Build extra time into delivery and return plans; a scheduled 12:00 p.m. collection took 40 minutes longer.
Check extras. Reconfirm a baby chair shortly before pickup and ask what happens if it is unavailable.
Read conditions. Check licence requirements and cancellation terms before prepaying; one reservation was cancelled over an International Driver License issue.
Plan the visit
Practical details
Near Emirates Islamic, Center of Palm – Lower Ground Services - Al Hilali
The Palm Jumeirah, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 9:30 PM |
Popular Mentions
Delivery and pick-up option
Door-to-door delivery and collection are available, but one customer reported substantial delays at both ends.
Kia Picanto
A customer booked this small car online but said the branch supplied a different vehicle and claimed small vehicles were no longer rented.
blue Mazda CX-5
One customer reported a perfect car after extending a Dubai Airport rental through the Nakheel Mall branch.
baby chair
Child-seat availability is not guaranteed, according to a customer whose booked chair was unavailable on pickup day.
Common Concerns
Vehicle condition
One customer received a car that was scratched, partly broken and appallingly dirty, then struggled to get it exchanged.
Model changes
Reviews report customers being given a different or lower-category model than the one booked.
Long waits
Delivery arrived over an hour late, while a scheduled return required another 40-minute wait in the midday heat.
Deposit fees
Customers report credit-card-only deposit requirements and deductions described as bank fees, including an AED 52 shortfall.
Child-seat uncertainty
A booked baby chair was unavailable at pickup, with no advance notice, alternative or compensation.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 80 per day
car rental
“I rented a car from this company at AED 80 per day with a required deposit of AED 2,000”Google review · August 2025
DXB
LOCAL
LOCAL
The Bottom Line
Thrifty Car Rental’s Palm Jumeirah branch lets you book daily or longer rentals, with collection and return at the mall car park and a delivery-and-pick-up option. Reviews mention a wide range of cars, including small vehicles, a Mazda CX-5 and other replacement cars, while long-term rates are described as reasonable. Some customers also report clean, new or well-maintained vehicles and quick returns.
The experience is not entirely consistent. Several recent reviews praise friendly, efficient service and clear explanations, but others describe a different model from the booking, a lower-category replacement, or cars arriving scratched, broken or dirty. Delivery and collection timing can also slip badly: one booking arrived 80 minutes late, and a scheduled return took another 40 minutes to be collected.
The main practical concern is the deposit. Reviews mention a 2,000 AED credit-card deposit, credit-card-only policies and a refund arriving AED 52 short because of bank fees. Check the payment rules before paying, confirm the exact car, and photograph every mark during inspection.
If you need a baby chair, reconfirm availability rather than assuming a booking guarantees one. Read the licence and cancellation terms carefully, too.