Work Seating
Upstairs seating is described as calm and suitable for studying or working, with tables that include Bluetooth charging and power plugs.
Tim Hortons
Motor City
Tim Hortons is a coffee shop in Motor City’s First Avenue Mall, with indoor and upstairs seating for coffee breaks, studying or casual meals. Reviews highlight the frozen French vanilla, fresh doughnuts and sandwiches, while the café’s friendly service is a major part of its appeal.
Reputation Score
4.4
★★★★☆
305 ratings
Source: Google Maps
The Good Stuff
Friendly Service
Multiple reviews describe warm, smiling service and staff who remember regular customers’ orders.
Frozen Vanilla
The frozen French vanilla is a standout order, with one regular asking for it well blended and receiving it made to their preference.
Fresh Doughnuts
Reviews mention fresh doughnuts, including a Boston cream doughnut that was replaced promptly when it lacked its filling.
Coffee Breaks
The branch is repeatedly described as cozy, quiet and welcoming for a morning drink or a longer coffee break.
Long Hours
One review says the branch is open 24/7, useful for early visits or late-night coffee.
Mall Parking
A reviewer reports free basement parking for up to three hours, plus one free hour outside.
Upstairs View
The second floor provides another seating area with views over Motor City.
Tips for a Better Visit
Use Basement. For a longer stop, use the underground parking before Ace for up to three free hours, according to a review.
Try Upstairs. Choose the first-floor or upstairs seating if you want a quieter place to work or enjoy the Motor City view.
Ask Blended. If ordering frozen French vanilla, ask for it well blended; one regular says the café remembers this preference.
Avoid Peak Queues. Consider avoiding the 8:30am rush if you need food quickly, as one visit had only two staff and a long wait.
Check Work Policy. If you plan to work for several hours, check the current seating and Wi-Fi rules first; reviews mention two- to three-hour limits.
Plan the visit
Practical details
First Avenue Mall - Ground floor
Al Hebiah First - Dubai Motor City, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Ube drink
A staff recommendation of the Ube drink was described as smooth and well balanced.
hot pistachio latte
The hot pistachio latte received positive feedback for both the drink and the service around it.
Cesar wrap
The Cesar wrap can be customised with chipotle sauce, extra chicken and sometimes cheese; one reviewer found the result very spicy.
Common Concerns
Night Shift
A night-shift review reports no service, poor cleaning and distracting music issues.
Cleanliness Gaps
One visitor found uncleared tables and dirty trays, while another said the bathroom was always dirty.
Work Limits
Reviews say customers may be asked to reorder after two to three hours, including when they have already placed a bulk order.
Slow Mornings
A breakfast-hour visit took a long time with only two staff serving several customers, and the panini arrived cold in the middle.
Price Rise
One reviewer felt prices had increased sharply over the preceding months.
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The Bottom Line
Tim Hortons in First Avenue Mall, Motor City, suits a coffee break, casual meal or laptop session. Customers commonly mention the coffee, frozen French vanilla, doughnuts and sandwiches; the breakfast items and grilled cheese panini also receive positive comments. The upstairs seating is repeatedly described as calm and comfortable for studying or working, and one review notes tables with built-in Bluetooth charging and power plugs.
The branch has indoor and outdoor seating, plus a second floor with a Motor City view. A review says it is open 24/7, although the night shift has also attracted a complaint about no service, cleaning and music problems. Service is often the highlight, with reviewers describing smiling, welcoming staff and a manager who checks on customers, but another visit found slow, inattentive service and uncleared tables.
Parking is a useful practical detail: reviewers report up to three free hours in the basement and another free hour outside. If you are working from the café, check the current Wi-Fi and seating policy before settling in; customers have reported being asked to reorder after two to three hours. Morning queues can also be slow, and one panini arrived cold in the middle.
Prices have reportedly risen, so this is worth bearing in mind before ordering a larger meal.