Calm setting
Several reviews describe it as a calm, cosy place for a drink, meal or some laptop time.
Al Wasl
Tim Hortons is a coffee shop in Al Wasl where you can settle in for coffee, breakfast or a sandwich in a calm mall setting. Reviews especially point to its donuts, including the Canadian Maple Donut, and coffee pairings such as French vanilla.
Source: Google Maps
Several reviews describe it as a calm, cosy place for a drink, meal or some laptop time.
Staff are often described as welcoming and attentive, with table service available when requested.
One review says you can stay to work on a laptop while having a meal and coffee.
The Canadian Maple Donut was described as fresh and sweet alongside coffee.
An Americano review highlights a notably generous portion for visitors who want more coffee.
Check add-ons. For delivery or customised sandwiches, check that paid extras such as egg and lettuce are included before accepting the order.
Plan Wi-Fi. If you need internet for work, ask about the voucher and its duration first; one review reports a two-hour limit.
Bring card. Carry a card or confirm change is available before ordering a small cash purchase; one customer could not buy three donuts because there was no change.
Find the shop. For parking, a review says the branch can be reached from the basement by elevator or escalator to the first ground floor.
Plan the visit
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 8:00 AM – 11:00 PM |
A customer singled out the Boston cream donut as a favourite.
French vanilla coffee was part of a positive visit in a clean, welcoming store.
The new ube matcha received a positive reaction from one reviewer, although matcha feedback elsewhere was critical.
This latte is mentioned with a caution that it may be too sugary for some tastes.
A reviewer paired these filled donuts with Spanish Latte and matcha.
Wi-Fi was limited to two hours with a voucher, and another review says vouchers showed as expired.
A review reports tired chairs and shaking tables, including a spill caused by an unstable table.
Delivery and sandwich orders were sometimes missing paid ingredients or included unwanted ingredients.
One takeaway breakfast arrived with a hash brown described as burnt and rock hard.
The pistachio latte was disappointing to one customer because it was too sugary.
The Bottom Line
Tim Hortons in Al Wasl is a mall coffee shop for breakfast, sandwiches, coffee and donuts, with reviews often highlighting a calm atmosphere and welcoming service. It can also suit a laptop break: one customer says they stayed to work while having a meal, and another mentions table service when requested. The most useful food-and-drink mentions are the Canadian Maple Donut with coffee, French vanilla coffee, the large Americano portion and the new ube matcha.
Donuts receive particularly specific praise, including the Boston cream and camel custard-filled varieties. Matcha opinions are mixed, though: one reviewer liked the ube flavour while another found the matcha watery and disappointing. The pistachio latte was also called too sweet, so cappuccino may be the safer coffee choice if you prefer less sugar.
There are practical cautions. Wi-Fi has been limited to two hours with vouchers, and some customers reported expired vouchers or being asked to order before receiving one. Furniture has also drawn criticism, with shaking tables and tired chairs.
Delivery and customised orders deserve a quick check: reviews describe missing paid ingredients, an incorrectly prepared sandwich and a burnt hash brown. A small Double Double was reported at 12 AED, while one cash customer could not buy three donuts because the shop lacked change.