Metro access
The Airport Free Zone Metro Station is described as a 7–10 minute walk away, useful for getting around without a car.
TIME Grand Plaza
Al Twar
TIME Grand Plaza is a relaxed hotel in Al Twar with a restaurant, gym and outdoor pool. Reviews highlight spacious rooms, a rooftop restaurant and bar, and convenient access to the Airport Free Zone Metro Station for airport-area stays.
Reputation Score
4.6
★★★★★
3,187 ratings
Source: Google Maps
The Good Stuff
Spacious rooms
Several guests describe the rooms as large and comfortable, including an especially spacious Executive Room.
Good gym
The gym is described as spacious and equipped with good machines, making it a practical on-site workout option.
Helpful response
In one medical emergency, staff assisted a guest’s injured parent, accompanied them to hospital and arranged their return.
Rooftop dining
The rooftop restaurant and bar receives praise for its ambience and reasonably priced food and drinks.
Tips for a Better Visit
Check parking. Confirm the parking terms before arrival; several guests were charged AED 25 when the limited free spaces were unavailable.
Confirm check-in. If arriving early or at a busy time, reconfirm room readiness in advance; one guest waited beyond the stated check-in time.
Request cleaning. If cleanliness matters, request a deep-cleaned room before arrival and check it promptly, as some guests reported dust and missed housekeeping.
Use the metro. For local travel, consider walking to the Airport Free Zone Metro Station, reported as roughly 7–10 minutes away.
Check spa access. If using the gym, pool or spa, ask about restroom arrangements first because guests reported sharing facilities with spa staff.
Plan the visit
Practical details
Damascus Street
Al Twar 5, Dubai
Popular Mentions
banquet hall
The banquet hall has been used repeatedly for training sessions, with one returning guest praising the facilities and food.
Breakfast
Breakfast is described as simple and fresh, with enough choice for a straightforward start to the day.
Common Concerns
Parking charges
Guests with bookings that included free parking reported being charged AED 25 per day when the limited hotel spaces were full.
Older interiors
Some reviews say the property and rooms feel dated, dusty or in need of renovation and maintenance.
Room delays
Check-in was not consistently smooth: one guest arrived at 2:30 and found the room still unavailable.
Cleaning concerns
A recent review describes a dirty floor and missed regular housekeeping despite repeated requests for a deep clean.
Spa facilities
Reviews report that spa staff share guest bathrooms, with complaints about noise, used tissues and poor hygiene.
DXB
LOCAL
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The Bottom Line
TIME Grand Plaza is a hotel in Al Twar that appeals most to guests wanting a spacious room, a gym, an outdoor or rooftop pool, and easy access to the Airport Free Zone Metro Station. The hotel restaurant serves breakfast and other meals, while the rooftop restaurant and bar is noted for its atmosphere and reasonable food and drink prices. Service is a real strength in many reviews.
Guests describe reception as friendly and efficient, and housekeeping staff are often praised for keeping rooms clean and organised. The hotel has also hosted banquet-hall training sessions, with positive comments about the food and event support. The experience is not completely consistent.
Multiple recent reviews describe rooms as old, dusty, untidy or in need of renovation; one guest reported a bad smell and another reported delayed delivery of basic items. Check-in delays and unclear handling of early or late checkout also appear in the feedback. Parking deserves special attention: guests reported being charged AED 25 per day despite booking information that suggested parking was free, with only 13 spaces reserved for hotel guests.
If you are driving, confirm this before arrival. The hotel is near the airport but does not provide a shuttle, and the rooftop pool can be busy.