Texture skills
Several reviews describe successful cuts for long, thick, curly or frizzy hair, including styles that work both naturally and straightened.
Toni&Guy at Dukes Hotel
Palm Jumeirah
Toni&Guy at Dukes Hotel is a Palm Jumeirah hair salon for cuts, blow dries and colour services. Reviews suggest it can be especially useful for carefully planned cuts on curly or thick hair, though results vary by stylist and service.
Reputation Score
4.5
★★★★★
118 ratings
Source: Google Maps
The Good Stuff
Curly cuts
One customer received a cut for natural curls that also looked good when straightened, with styling advice included.
Colour expertise
A review specifically praises the salon’s colour work and quick highlights service, alongside detailed cutting.
Careful styling
Customers mention stylists taking their time, listening closely and paying attention to small details during cuts and styling.
Short hair
Reviews include strong results for short women’s hair and major changes from long hair to short styles.
Friendly experience
Some customers found the conversation and manner of the stylist made the appointment more comfortable and enjoyable.
Tips for a Better Visit
Confirm pricing. Ask the salon to confirm the current price and stylist level before booking, since one customer reported a website-to-salon mismatch.
Discuss texture. If you have thick hair or extensions, explain your drying needs before starting and confirm that roots will be dried fully.
Ask about protection. For curls or extensions, specifically ask whether heat protection will be used before styling.
Request consultation. For colour changes or smoothing treatments, ask whether a simpler toning treatment would suit your hair better.
Check the finish. Allow time to inspect the blow dry before leaving, especially if you need smooth roots, a defined parting or volume.
Plan ahead. Arrive on time and check the late-arrival policy, as one regular customer lost an appointment after arriving 20 minutes late.
Plan the visit
Practical details
Dukes Hotel/Oceana Residences, Dukes Hotel, Palm Jumeirah, Dubai
The Palm Jumeirah, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 9:00 AM – 9:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | 9:00 AM – 9:00 PM |
Popular Mentions
Bouncy blow dry
The salon is mentioned for bouncy blow dries, although results on thick hair were mixed in the reviews.
Hair colour
Hair colour is a recurring service, with reviews ranging from praise for natural results to a complaint about quick fading.
Wash, cut and blow dry
A recurring appointment format mentioned by customers is a wash, cut and blow dry.
Brazilian blowout
Brazilian blowout appears as a treatment customers have asked about during colour consultations.
Label M products
The salon stocks Label M products, according to one review.
Common Concerns
Uneven results
Blow-dry reviews include frizzy, flicky ends, knotty hair and insufficient volume, especially on thick or extension hair.
Colour fading
One customer said the colour faded quickly and repeatedly turned brown despite attempts to resolve the issue.
Heat concern
A curling appointment reportedly involved no heat protection, smelled of burning extensions and ended with a forehead burn.
High pricing
Some customers felt the pricing was excessive for the result, including a men’s cut described as ordinary rather than premium.
Price mismatch
One enquiry reported that the salon price differed from the website price and that only director-level pricing was offered.
DXB
LOCAL
LOCAL
The Bottom Line
Toni&Guy at Dukes Hotel is a Palm Jumeirah salon where you can book a haircut, blow dry, highlights or a colour-and-cut appointment. The most convincing reviews focus on detailed cutting for challenging hair: customers describe good results on long, thick, curly and frizzy hair, as well as short styles and major changes. The salon’s strongest feedback is stylist-dependent.
Reviews praise careful consultations, natural-looking colour, quick highlights and cuts that still work when curly hair is straightened. Several customers also mention friendly conversation and stylists who take time to understand the requested look. There is a clear less-positive side.
Blow-dry complaints include frizzy or flicky ends, no volume, knotty hair and roots that were not fully dried. One curling appointment involved a reported lack of heat protection, burning-smelling extensions and a forehead burn. Another customer said colour faded quickly and kept turning brown.
Check the exact price before booking: one review reported a website-to-salon mismatch, while another put a bouncy blow dry at 280 AED / £60 and a curling service at £54. If your hair is thick or extended, explain your drying requirements and ask about heat protection before the service begins.