Fresh cooking
Food is made to order, with reviews repeatedly noting fresh ingredients and hot meals.
Tortilla - تورتيا - DSO
Nad Al Sheba
Tortilla is a Mexican restaurant in Nad Al Sheba serving made-to-order tacos, burritos and bowls with Mexican and California-style influences. Reviews point to fresh ingredients, generous portions and helpful guidance when choosing fillings, sauces and sides, with guacamole and chicken asado among the standout orders.
Reputation Score
4.9
★★★★★
1,017 ratings
Source: Google Maps
The Good Stuff
Generous portions
Portions are notably generous, especially in burritos, tacos and bowls.
Helpful guidance
Staff patiently help first-time diners build burritos and choose ingredients, sauces and sides.
Healthy options
Bowls and other options suit diners looking for healthier food, including dairy- and wheat-free choices for children.
Strong guacamole
Guacamole is repeatedly singled out as a standout accompaniment.
Friendly service
Reviews describe the team as warm, patient and accommodating, including during large custom takeaway orders.
Good value
One reviewer found the food very good for a reasonable price.
What to Eat at Tortilla - تورتيا - DSO How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Tortilla - تورتيا - DSO, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Tortilla - تورتيا - DSO got the most positive mentions in user reviews. Check them out!
Food 3
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Burrito Net +3
“The best burrito in town. Jairel was so helpful and suggesting the best combinations for our meal since it was our first time there.”
Positive 4Negative 1
Review excerpts
“The best burrito in town. Jairel was so helpful and suggesting the best combinations for our meal since it was our first time there.”February 2025
“Very tasty and delicious Mexican food, and the attendant was top-notch, Karim went out of his way to provide the best service and help us building our burritos in the best way possible. I highly recommend this place.”January 2026
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Guacamole Net +3
“Their guacamole is absolutely incredible, a real standout! It truly made a difference!”
Positive 3Negative 0
Review excerpts
“Their guacamole is absolutely incredible, a real standout! It truly made a difference!”January 2026
“Their guacamole is absolutely incredible, a real standout!”July 2025
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Tacos Net +3
“The food is really good. We had tacos, and it was delicious.”
Positive 3Negative 0
Review excerpts
“The food is really good. We had tacos, and it was delicious.”October 2025
“As always, the food was delicious. Fresh ingredients, bold flavors, and generous portions—whether it’s their burritos, tacos, or bowls, everything hits the spot. It’s comfort food done right, with a consistently high standard every time.”April 2025
Honorable mentions (9)
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Burrito bundle Net +1
“great mexican food in the area ! had the burrito bundle , which included a burrito , chips , and a drink . portions are good and the burrito was great !”
Positive 1Negative 0
Review excerpts
“great mexican food in the area ! had the burrito bundle , which included a burrito , chips , and a drink . portions are good and the burrito was great !”April 2026
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Chicken asado Net +1
“Chicken asado is my favorite it was a amazing and delicious I really recommend this place tortilla dso branch and team greeting well and friendly.”
Positive 1Negative 0
Review excerpts
“Chicken asado is my favorite it was a amazing and delicious I really recommend this place tortilla dso branch and team greeting well and friendly.”May 2026
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Mango salsa Net +1
“Amazing authentic bowls which are super healthy, the new mango salsa is superb and to die for.”
Positive 1Negative 0
Review excerpts
“Amazing authentic bowls which are super healthy, the new mango salsa is superb and to die for.”May 2026
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Mixed tacos Net +1
“It was such an amazing California food We ordered Mixed tacos, tortilla and Nachos. The chicken, shrimp, and meat were all fresh and delicious.”
Positive 1Negative 0
Review excerpts
“It was such an amazing California food We ordered Mixed tacos, tortilla and Nachos. The chicken, shrimp, and meat were all fresh and delicious.”January 2025
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Nacho queso Net +1
“The food was really good. We ordered the Nacho Queso and the service from Usman was great”
Positive 1Negative 0
Review excerpts
“The food was really good. We ordered the Nacho Queso and the service from Usman was great”February 2026
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Nachos Net +1
“We ordered Mixed Fajita and Nachos. The chicken, shrimp, and meat were all fresh and delicious.”
Positive 1Negative 0
Review excerpts
“We ordered Mixed Fajita and Nachos. The chicken, shrimp, and meat were all fresh and delicious.”September 2023
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Quesadillas Net +1
“love this place!!! i always get the quesadillas and they’re soooo good!”
Positive 1Negative 0
Review excerpts
“love this place!!! i always get the quesadillas and they’re soooo good!”March 2026
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Soft veggie tacos Net +1
“we tried soft veggie tacos and it was amazing. The staffs were really nice and very friendly with fast service. Really recommend”
Positive 1Negative 0
Review excerpts
“we tried soft veggie tacos and it was amazing. The staffs were really nice and very friendly with fast service. Really recommend”December 2025
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Wrap Net +1
“I enjoyed a delicious bowl and wrap, and their attentive service made my visit memorable. Highly recommend”
Positive 1Negative 0
Review excerpts
“I enjoyed a delicious bowl and wrap, and their attentive service made my visit memorable. Highly recommend”May 2025
Drinks 1
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Margarita Net +1
“Good experience, really nice and lovely coworkers. Food is also amazing! Try the Margarita!”
Positive 1Negative 0
Review excerpts
“Good experience, really nice and lovely coworkers. Food is also amazing! Try the Margarita!”August 2025
What to Avoid (2)
Food 2
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Burrito bowl Net −1
“Ordered a burrito bowl delivery with no sour cream. It came covered in sour cream, like fully covered. Couldn’t eat any of it.”
Positive 0Negative 1
Critical review excerpts
“Ordered a burrito bowl delivery with no sour cream. It came covered in sour cream, like fully covered. Couldn’t eat any of it.”January 2026
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Grilled steak Net −1
“Ordered Burrito from Careem. But disappointed as it doesn’t taste good despite the price is not cheap. Ordered grilled steak but don’t think steak was grilled properly as very chewy. The rice was too soft. To be honest , the worst burrito I have so far .”
Positive 0Negative 1
Critical review excerpts
“Ordered Burrito from Careem. But disappointed as it doesn’t taste good despite the price is not cheap. Ordered grilled steak but don’t think steak was grilled properly as very chewy. The rice was too soft. To be honest , the worst burrito I have so far .”May 2025
Tips for a Better Visit
Ask for help. If it is your first visit, ask the team to suggest ingredient combinations and sides.
Try salsa. Ask to sample the sauces and consider the mango salsa, which one reviewer called superb.
Check allergies. For children avoiding dairy or wheat, ask about the available allergy-friendly options before ordering.
Check delivery. For delivery, confirm customisations such as no sour cream when the order is handed over.
Consider takeaway. Large takeaway orders are handled patiently, but read out custom choices carefully to avoid mistakes.
Plan the visit
Practical details
Nadd Hessa - Industrial Area - Dubai
Nadd Hessa - Industrial Area, Dubai
| Mon | 10:00 AM – 11:45 PM |
| Tue | 10:00 AM – 11:45 PM |
| Wed | 10:00 AM – 11:45 PM |
| Thu | 10:00 AM – 11:45 PM |
| Fri | 10:00 AM – 12:45 AM |
| Sat | 10:00 AM – 12:45 AM |
| Sun | 10:00 AM – 11:45 PM |
Common Concerns
Order error
One delivery order arrived covered in sour cream despite requesting none, making the bowl inedible.
Uneven delivery
A delivered steak burrito was reported as chewy, with rice that was too soft and disappointing overall.
DXB
LOCAL
LOCAL
The Bottom Line
Tortilla is a made-to-order Mexican restaurant in Nad Al Sheba where you can build tacos, burritos and bowls around your choice of fillings, rice, beans, toppings and sauces. The reviews make it especially appealing for fresh, filling meals: the burrito bundle includes a burrito, chips and a drink, while chicken asado, guacamole and mango salsa receive particularly specific praise. Portions are often described as generous, and staff regularly help diners choose combinations rather than leaving first-timers to guess their way through the line.
That guidance is useful if you want to compare sauces or create a customised order. There are also dairy- and wheat-free options mentioned for children with allergies, though it is sensible to confirm requirements when ordering. Most feedback is very positive about the warm service, fresh food and reasonable value.
The main caution is consistency with delivery customisations: one burrito bowl arrived fully covered in sour cream despite a no-sour-cream request. Another delivered steak burrito had chewy steak and overly soft rice. For dine-in or takeaway, reviews suggest a more dependable experience, with hot food and patient handling of large orders.