Fresh portions
Burritos are described as fresh, well-packed, well-seasoned and generous enough to be filling.
Tortilla - Dubai Mall
Dubai Mall
Tortilla is a Mexican restaurant in Dubai Mall serving burritos, tacos, quesadillas and bowls with fillings such as pollo asado, black beans and lime-cilantro rice. Reviews especially point to the chicken asado burrito, fresh guacamole and quick, helpful service.
Reputation Score
5.0
★★★★★
238 ratings
Source: Google Maps
The Good Stuff
Chicken asado
Chicken asado is a standout filling, especially with mango habanero sauce in a burrito or bowl.
Fresh guacamole
The guacamole is repeatedly praised, including alongside quesadillas and tacos.
Queso nachos
Nachos with queso receive a specific nod for their flavour and good-quality ingredients.
Vegetarian choice
Vegetarian tacos can include vegan tempeh, black beans and soft shells, with the tempeh described as tender and well seasoned.
Build your own
You can customise a bowl, burrito or taco rather than choosing only fixed combinations.
Fast service
One repeat customer found the order efficient and said it did not take too long.
Helpful guidance
Several reviews mention patient staff who explain options and help first-time customers choose.
What to Eat at Tortilla - Dubai Mall How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Tortilla - Dubai Mall, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Tortilla - Dubai Mall got the most positive mentions in user reviews. Check them out!
Food 2
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Burrito bowl Net +2
“She suggested nachos with guacamole , some Mexican drinks and best burrito bowl thanks Suhana for your help .”
Positive 2Negative 0
Review excerpts
“She suggested nachos with guacamole , some Mexican drinks and best burrito bowl thanks Suhana for your help .”May 2026
“2nd time of visit and i try there new chicken asado flavour in my burrito bowl with the mango habanero sauce. It was very amazing delicious 😋. Thanks to the friendly staffs reccomendations for there new items. Now i have new favourit. Will be back soon”May 2026
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Burrito with chicken asado Net +2
“The food was very yummy.. I really enjoyed the burrito with chicken asado it was really delicious and mouth watering... The staff are well trained... Thankyou so much mark and wally for your kindness ♥️”
Positive 2Negative 0
Review excerpts
“The food was very yummy.. I really enjoyed the burrito with chicken asado it was really delicious and mouth watering... The staff are well trained... Thankyou so much mark and wally for your kindness ♥️”May 2026
“Friendly staffs special thanks to Diane for assisting and suggesting chicken asado buritto for me it was very delicious. Definitely come back soon inshallah”May 2026
Honorable mentions (11)
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Asad chicken Net +1
“Best Mexican food ever . First time but best time with my family thanks suahana and the team. Asad chicken is very very tasty”
Positive 1Negative 0
Review excerpts
“Best Mexican food ever . First time but best time with my family thanks suahana and the team. Asad chicken is very very tasty”May 2026
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Burrito with chicken asado and cheese sauce Net +1
“I really enjoyed the burrito with chicken Asado and cheese sauce..The best mexican food ever...Thankyou so much Beckie and khin you really gave me the best services🥰”
Positive 1Negative 0
Review excerpts
“I really enjoyed the burrito with chicken Asado and cheese sauce..The best mexican food ever...Thankyou so much Beckie and khin you really gave me the best services🥰”May 2026
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Chicken asado flavour Net +1
“2nd time of visit and i try there new chicken asado flavour in my burrito bowl with the mango habanero sauce. It was very amazing delicious 😋. Thanks to the friendly staffs reccomendations for there new items. Now i have new favourit. Will be back soon”
Positive 1Negative 0
Review excerpts
“2nd time of visit and i try there new chicken asado flavour in my burrito bowl with the mango habanero sauce. It was very amazing delicious 😋. Thanks to the friendly staffs reccomendations for there new items. Now i have new favourit. Will be back soon”May 2026
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Chicken asado with mango habanero Net +1
“Best tacos in town ilove the chicken asado with mango habanero its very delicious. Reckmmended. Thank you guys”
Positive 1Negative 0
Review excerpts
“Best tacos in town ilove the chicken asado with mango habanero its very delicious. Reckmmended. Thank you guys”June 2026
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Enchiladas Net +1
“The food was bursting with authentic flavors – the tacos were perfectly seasoned, and the enchiladas were rich and satisfying.”
Positive 1Negative 0
Review excerpts
“The food was bursting with authentic flavors – the tacos were perfectly seasoned, and the enchiladas were rich and satisfying.”April 2026
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Guac Net +1
“The burrito and taco was delicious and guac was fresh thank for your assist Rita Bishal and suhana”
Positive 1Negative 0
Review excerpts
“The burrito and taco was delicious and guac was fresh thank for your assist Rita Bishal and suhana”April 2026
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Nachos with queso Net +1
“We ordered nachos with queso and it was super delicious and good quality ingredients.”
Positive 1Negative 0
Review excerpts
“We ordered nachos with queso and it was super delicious and good quality ingredients.”May 2026
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Passion fruit and asado bundle Net +1
“Just now I eat from tortilla restaurant. Best Mexican 🌮🌯 food . No regret for spending money here in tortilla restaurant. Guacamole 🥑 fantastic 😊. I visit there with my wife. She wants to go again . She likes the passion fruit and asado bundle suggested by suhana mam. So kind staff. So helpful. Thank you team . We will come back for sure .”
Positive 1Negative 0
Review excerpts
“Just now I eat from tortilla restaurant. Best Mexican 🌮🌯 food . No regret for spending money here in tortilla restaurant. Guacamole 🥑 fantastic 😊. I visit there with my wife. She wants to go again . She likes the passion fruit and asado bundle suggested by suhana mam. So kind staff. So helpful. Thank you team . We will come back for sure .”May 2026
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Smashed guacamole Net +1
“The best mexican food. It has been one of my best restaurant, I really enjoyed the quesadillas with the smashed Guacamole... The customer service was 10 over 10.. Thank you so much Beckie for your good work and the smile we received from you🙏🙏”
Positive 1Negative 0
Review excerpts
“The best mexican food. It has been one of my best restaurant, I really enjoyed the quesadillas with the smashed Guacamole... The customer service was 10 over 10.. Thank you so much Beckie for your good work and the smile we received from you🙏🙏”May 2026
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Tortilla Net +1
“The tortilla was perfectly crispy and not oily, which made it even more enjoyable.”
Positive 1Negative 0
Review excerpts
“The tortilla was perfectly crispy and not oily, which made it even more enjoyable.”March 2026
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Vegetarian tacos Net +1
“Delicious vegetarian tacos! I got vegan tempeh in one and it was tender and well seasoned. Black beans and soft shells did make a bit of a mess but that’s part of the experience.”
Positive 1Negative 0
Review excerpts
“Delicious vegetarian tacos! I got vegan tempeh in one and it was tender and well seasoned. Black beans and soft shells did make a bit of a mess but that’s part of the experience.”April 2026
Tips for a Better Visit
Try asado. Ask about chicken asado with mango habanero if you like a sweet-spicy burrito or bowl.
Share portions. Consider sharing quesadillas or a burrito: one review found the servings unexpectedly huge.
Check orders. If ordering vegetarian food, check the bowl before leaving and confirm every side or dessert is included.
Use customisation. For more control over your meal, build your own bowl, burrito or taco from the available options.
Quick stop. This is in the ground floor food court, making it a practical stop during a Dubai Mall visit.
Plan the visit
Practical details
Lower Ground - Food Court
Burj Khalifa - Dubai Mall, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 1:30 AM |
| Sat | 10:00 AM – 1:30 AM |
| Sun | 10:00 AM – 12:00 AM |
Common Concerns
Order error
One customer received meat and shrimp instead of a vegetarian bowl and also missed the churros ordered.
Messy shells
Soft shells with black beans can be messy to eat, according to one vegetarian-taco review.
DXB
LOCAL
LOCAL
The Bottom Line
Tortilla is a Mexican restaurant in Dubai Mall built around filling burritos, tacos, quesadillas and bowls. The reviews make chicken asado the clearest speciality: it appears in burritos and bowls, with mango habanero sauce getting particular attention. Fresh guacamole, queso nachos and vegetarian tacos with vegan tempeh are other specific choices that come up positively.
The food is usually described as fresh, well-seasoned and generous. One repeat customer said the burrito was well-packed and satisfying, while another was surprised by the size of the quesadillas and burrito and suggested sharing. If you prefer to customise, reviews mention building your own bowl, burrito or taco.
The vegan tempeh was tender and well seasoned, although black beans and soft shells made that meal a little messy to eat. Service is a strong part of the experience, with customers describing the team as patient, attentive and helpful when explaining options, including during busy hours. There is one important ordering caution: a vegetarian bowl arrived with meat and shrimp, and the ordered churros were missing.
Check your order before leaving, especially when dietary requirements matter. The ground-floor food court location also suits a quick meal while shopping.
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