Remote Visas
One customer secured a nanny visa within a few hours without leaving home.
TPH Visas and Nannies
Al Quoz
TPH Visas and Nannies is a home help service agency in Al Quoz, helping Dubai households arrange nannies and domestic-worker visa processing. Reviews also cover booked cleaning visits, with customers highlighting punctual cleaners and tidy results, although visa and refund follow-up has been inconsistent for some clients.
Reputation Score
4.2
★★★★☆
233 ratings
Source: Google Maps
The Good Stuff
Family Matching
A reviewer said the agency found a caring nanny who matched the family’s needs.
Punctual Cleaning
Cleaning reviews repeatedly mention on-time arrivals, including a booking where the kitchen and bathroom were done well.
Helper Changes
One review says the agency provides training and changes maids immediately when the arrangement does not suit.
Tips for a Better Visit
Confirm Timelines. Before paying for a visa, get the promised completion date and update process in writing; one customer waited 30 days after being promised a week.
Clarify Charges. Ask who handles drop-off fees and every other charge before a nanny arrives, after one customer faced an unexpected driver demand.
Check Availability. For cleaning, reconfirm the cleaner and appointment shortly before the visit; one booking was rescheduled without the customer’s consent.
Document Refunds. If a service fails, request written cancellation and refund confirmation rather than relying on call-centre promises.
Plan the visit
Practical details
Gold & Diamond Park - Building 6 - near Equiti Metro Station
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | 9:00 AM – 7:00 PM |
| Sat | 9:00 AM – 7:00 PM |
| Sun | 9:00 AM – 7:00 PM |
Popular Mentions
Cleaning service
Booked cleaning visits are described as punctual and thorough, with reviewers mentioning spotless homes and well-cleaned kitchens and bathrooms.
Domestic worker visa processing
Long-term customers specifically mention using the agency for domestic worker visa processing and renewals.
Common Concerns
Visa Delays
Several customers reported visa processing taking a month or more despite earlier promised timelines.
Poor Follow-up
Some customers said updates stopped after payment, leaving them to chase the agency for progress.
Refund Uncertainty
A cleaning customer reported a missed appointment followed by no confirmation or clear refund timeline.
Last-minute Changes
Regular cleaners and scheduled visits were reportedly changed with as little as one day’s notice.
Unclear Charges
One nanny trial involved a driver demanding an undisclosed payment at drop-off.
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The Bottom Line
TPH Visas and Nannies is a home help agency in Al Quoz for households arranging a nanny, domestic-worker visa processing, or a booked cleaning service. The strongest reviews describe quick, clearly explained visa support: one customer said a nanny visa took only a few hours without leaving home, while others praised help finding a reliable match and arranging a maid on the same day. Cleaning visits also receive specific praise.
Customers mention punctual, polite cleaners, spotless results, and well-done kitchens and bathrooms. One reviewer said the team completed every task without much supervision and found the service reasonably priced, though no exact prices were provided. The main caution is consistency after payment.
Several recent visa customers reported month-long or longer delays, limited updates, and concern about fines. Cleaning customers describe missed appointments, last-minute service-area or regular-cleaner changes, and refunds without clear processing confirmation. One nanny trial also involved an unexpected driver payment request and a delayed response when the arrangement failed.
If you proceed, confirm the timeline, all charges, assigned helper, cancellation terms, and refund process in writing. The reviews show both smooth, responsive experiences and serious follow-up problems, so the paperwork and communication trail matter.