Patient service
Customers report patient help through three or four currency changes, with the transaction kept smooth.
Travelex
Al Garhoud
Travelex is a currency exchange service in Al Garhoud, useful for changing travel money and checking options for less common currencies. Reviews mention quick transactions, Czech currency availability, and practical details such as receiving full notes instead of coins.
Reputation Score
4.8
★★★★★
1,000 ratings
Source: Google Maps
The Good Stuff
Currency range
One traveller was pleasantly surprised to find Czech currency available at the counter.
Rate clarity
A review specifically praises receiving genuine information about rates and service charges.
Useful notes
Travellers can ask for full notes rather than coins, which reviewers say are a hassle to carry.
Travel guidance
One exchange included advice on how much to change, taxi costs and reaching Dubai attractions.
Tips for a Better Visit
Check notes. Inspect dollar banknotes before leaving the counter, given a review alleging counterfeit notes were received.
Read terms. Read the full receipt before paying, especially the refund terms and any deduction explained in the paperwork.
Confirm fees. Ask the counter to explain the exchange rate and service charges before completing the transaction.
Request notes. If coins are inconvenient, ask whether the exchange can be provided as full notes instead.
Keep paperwork. Keep the receipt and return promptly if you need to cancel; one reviewer says the transaction was refunded.
Plan the visit
Practical details
International Airport, DXB Concourse A - Terminal 3 Departures Airside - behind Hermes store
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Counterfeit claims
Two reviews allege that customers received counterfeit dollar banknotes, a serious issue to check before leaving.
Refund dispute
A review alleges that 55 USD was deducted during a refund discussion and says the terms were difficult to spot.
Poor resolution
One customer says customer service offered no solution after the alleged counterfeit-note incident.
Amount pressure
One traveller says staff insisted on changing 300$ instead of explaining what amount would cover the stay.
Rude encounters
Reviews describe impolite treatment over a 10 USD exchange and confusion about the change given.
DXB
LOCAL
LOCAL
The Bottom Line
Travelex is a currency exchange counter in Al Garhoud, with reviews describing airport transactions that are quick, clear and easy to manage. Customers use it to change money for trips, and one visitor was pleasantly surprised to find Czech currency available. Another appreciated receiving full notes instead of coins, a small detail that is genuinely useful when travelling.
The strongest pattern is hands-on help: reviewers describe patient assistance through three or four currency changes, guidance on rates and service charges, and advice on how much to exchange. One customer also received practical suggestions about taxi costs and getting to Dubai sights. The experience can depend heavily on the counter interaction, however.
There are serious cautions. Two recent reviews allege that counterfeit dollar banknotes were received, while another says customer service offered no solution. Separate complaints mention a 55 USD reduction during a refund dispute, pressure around how much to exchange, and rude treatment over a small 10 USD transaction.
Before handing over cash, confirm the amount, rate, fees and refund terms on the receipt, inspect the notes, and keep the paperwork. If a transaction needs reversing, act promptly: one reviewer says the exchange was cancelled and refunded.