Quick process
Customers describe the exchange as quick and easy, with little hassle during the transaction.
Travelex
Al Garhoud
Travelex is a currency exchange service in Al Garhoud, useful for exchanging money at an airport counter. Reviews point to quick transactions, clear explanations of exchange rates and occasional competitive-rate experiences, though one customer warned that pricing can vary sharply.
Reputation Score
4.9
★★★★★
494 ratings
Source: Google Maps
The Good Stuff
Rate clarity
Staff have been praised for explaining the currency exchange process and answering questions clearly.
Competitive rates
Several reviews mention good or competitive rates, including one comparison with other airport counters.
Early help
One customer received friendly, positive assistance early in the morning.
Clear answers
A review of the airport desk specifically praised clear answers throughout the transaction.
Welcoming service
The reviews repeatedly describe kind, patient and accommodating service during money exchanges.
Tips for a Better Visit
Compare rates. Check the rate against nearby airport counters before exchanging; one customer compared all the counters first.
Ask fees. Ask what you will receive after fees and confirm the transaction total before handing over cash.
Allow time. If you are catching a flight, leave extra time because one customer reported a wait exceeding 30 minutes.
Ask questions. Ask for the exchange process and rate to be explained clearly before completing the transaction.
Plan the visit
Practical details
International Airport - Terminal 1 Departures Landside - beside Planet Payment kiosk
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Rate warning
One customer said the offered rates were 30% more expensive than the market.
Long waits
One airport review reported a wait of more than 30 minutes for a single customer.
Printer failure
A printer problem delayed the closing transaction in one reported airport visit.
DXB
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The Bottom Line
Travelex in Al Garhoud is a practical stop for exchanging foreign cash, including at its airport counters. The reviews most often describe a quick, easy transaction, with staff explaining the exchange process clearly and helping customers understand the rate before completing it. That makes it useful when you want assistance rather than a purely self-service counter.
Rates are a strong part of the feedback, but not universally. One customer checked every airport counter and felt this one met expectations; another said they received a better rate than expected compared with other exchangers. A separate review praised competitive rates and transparency around hidden fees.
Those comments are encouraging, though they are not a guarantee of today’s price. Timing deserves attention. Most service comments describe patient, efficient help, including assistance early in the morning, but one airport-terminal review reported a single staff member handling a queue with waits of more than 30 minutes.
The same customer said the printer failed during the closing transaction, a serious issue if you are rushing for a flight. Before exchanging, compare the displayed rate with another counter and ask what you will receive after any fees. If you are travelling, leave extra time rather than assuming the transaction will be immediate.