Fast service
Customers describe the airport money exchange service as quick and efficient.
Travelex
Al Garhoud
Travelex is a currency exchange service in Al Garhoud, with customer reviews focused on straightforward currency transactions, including INR exchange. Airport visitors also describe the service as quick, with staff often praised for explaining rates and the process clearly.
Reputation Score
4.9
★★★★★
500 ratings
Source: Google Maps
The Good Stuff
Clear explanations
Reviews say staff explained the exchange properly and helped resolve confusion about currencies.
Calm service
One Terminal 1 customer found the service calm and friendly even in a busy airport environment.
Quick responses
A customer said their issue was resolved quickly, with responsive and helpful service at the airport.
First-timer help
Reviews suggest the service can be reassuring for visitors new to Dubai.
Travel extras
One customer said the team helped them book events in addition to handling their currency needs.
Tips for a Better Visit
Compare rates. Before exchanging, compare the displayed rate with international banking rates; one reviewer said the difference was significant.
Ask fees. Confirm the full cost before proceeding, including any commission; one customer reported a 16-dirham charge.
Confirm payout. For INR exchanges, verify the exact AED payout before completing the transaction.
Request explanation. If the rate or currency calculation is unclear, ask for the process to be explained before handing over money.
Airport option. If you need a quick airport transaction, reviews describe the money exchange service as fast.
Plan the visit
Practical details
Next to immigration office airside arrivals Airport Terminal 1
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Rate concerns
One customer called the exchange rate one of the worst they had received.
Below banking rates
A review reported receiving a rate 10% below banking rates.
Extra commission
One customer reported an additional 16-dirham commission on the exchange.
Review pressure
A customer said they were repeatedly pressured to leave a positive review.
Poor interaction
One review describes the response to a pricing question as discourteous.
DXB
LOCAL
LOCAL
The Bottom Line
Travelex is a currency exchange service in Al Garhoud, with reviews centred on airport counters in Dubai. You can exchange currencies, including INR, and several customers describe the process as quick; one Terminal 1 review says the counter stayed calm and friendly despite a busy environment. Clear explanations are a recurring reason people leave satisfied.
The people-facing service is the strongest pattern. Reviews mention staff who explained the exchange properly, sorted out confusion about currency knowledge, and responded quickly when an issue arose. One first-time visitor also received help finding their way around Dubai, while another customer says a representative helped book events.
Those are useful extras, but the core visit is still a straightforward currency transaction. Rates are not consistently praised. One customer thanked the counter for a good INR rate, but another said 10,000 INR returned 315 AED and called it the worst price they had received.
A separate review reported a rate 10% below banking rates plus a 16-dirham commission, and described the interaction as poor. Compare the displayed rate with a banking rate and ask about every fee before handing over cash.