Tea variety
The selection runs to around 100 tea varieties, including classic, floral, fruity and rare blends.
TWG Tea | Dubai Mall
Downtown Dubai
TWG Tea in Downtown Dubai’s Dubai Mall is a polished tea salon and takeaway stop, with an unusually broad selection of blends and a waterfall-side setting. You can settle in for properly brewed tea with pastries, or pick up iced tea in its distinctive takeaway packaging.
Reputation Score
4.5
★★★★★
404 ratings
Source: Google Maps
The Good Stuff
Helpful guidance
Staff often explain aromas and flavour profiles clearly, making the large menu easier to navigate.
Proper service
Loose-leaf tea is served in a teapot with cups and saucers, which makes the visit feel more considered than a quick mall drink.
Iced takeaway
The iced tea takeaway comes in a sturdy cup with a glass straw and carry handle, making it practical while shopping.
Waterfall setting
The location directly by the Dubai Mall waterfall gives some tables a memorable view during a tea break.
Tea pairings
Reviews single out fresh cakes, scones, macarons and tea-infused desserts as worthwhile companions to the drinks.
Take-home options
You can buy blends and gift sets to take home, with guidance on preparation available when choosing a tea.
Tips for a Better Visit
Adjust sweetness. For Summer Hibiscus Tea, ask for 25% sugar if you prefer the floral tea flavour over a very sweet drink.
Try takeaway. An iced takeaway tea is a practical shopping break; one review describes a large cup at AED 29.
Ask questions. With so many blends, ask for aroma and flavour guidance before choosing; reviewers found detailed explanations useful.
Expect noise. If conversation matters, be aware that the waterfall-side position can be extremely loud.
Plan parking. Allow extra time to park at Dubai Mall rather than treating the tea stop as a very quick detour.
Check discounts. If you have a discount card, show and confirm it before handing over payment to avoid a disputed bill.
Plan the visit
Practical details
Dubai Mall - Ground floor - opposite Waterfall Atrium
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 1:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 1:00 AM |
Popular Mentions
Summer Hibiscus Tea
A floral, refreshing iced tea that one reviewer found especially suited to Dubai’s summer heat.
Prawn Club Sandwich
A savoury option described as superb alongside the iced tea.
Blueberry cheesecake
A dessert pairing that one reviewer especially enjoyed with the tea.
Eggs Benedict and smoked salmon
A brunch order praised for perfectly poached eggs, smooth hollandaise and fresh salmon.
Tea-To-Go
The takeaway concept is noted for elegant packaging, a glass straw and a sugar stick.
Common Concerns
High prices
Several reviewers consider the tea expensive, with premium selections reaching much higher prices.
Waterfall noise
The waterfall view comes with considerable noise, which can undermine a quiet afternoon tea.
Slow service
One review found service slightly slow even when the salon was not busy.
Unstable tables
A reviewer had to change tables twice because the furniture was unstable.
Afternoon tea
One British afternoon tea visit drew complaints about soggy scones, tiny portions and missing traditional accompaniments.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 29
Summer Hibiscus Tea
“I tried their Summer Hibiscus Tea, and it was absolutely delicious! At AED 29, it feels like a fancy little treat that's surprisingly worth it”Google review · July 2026
AED 29
iced tea to go
“Saw a video of it on IG and now when I‘m at the Dubai Mall I always visit for an ice tea to go - AED 29 for a huge cup/maybe 300ml?”Google review · February 2026
36 AED
Nilgiri - Black Tea
“Its expensive though , best price tea is the Nilgiri - Black Tea at 36 AED”Google review · January 2026
321 AED
Da Hong Pao Prestige
“can go up to 321 AED for the Da Hong Pao Prestige”Google review · January 2026
AED 80 for two
afternoon tea set
“The afternoon tea set, priced at AED 80 for two, features items like madeleines, financiers, and red velvet cake, all crafted to complement the tea selection”Google review · April 2025
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The Bottom Line
TWG Tea is a refined place to pause inside Dubai Mall, especially if you want more than a standard tea bag. You can explore roughly 100 blends, have tea brewed and served in a proper teapot, or pick up an iced drink to continue shopping. The choice is the main attraction, and reviewers often appreciated staff explaining aromas and flavour profiles rather than leaving them to decode a huge menu alone.
The drinks have some memorable options. Alfonso Iced Tea, Summer Hibiscus Tea and peach iced tea are repeatedly mentioned, while the food ranges from scones and blueberry cheesecake to the prawn club sandwich and Eggs Benedict with smoked salmon. Tea-infused pastries and macarons also make this more than a drinks-only stop.
The elegant salon sits by the Dubai Mall waterfall, giving it a distinctive backdrop but also making it noisier than the calm setting suggests. Some reviewers reported slow service or unstable tables, and one afternoon tea experience was let down by soggy scones and very small portions. Prices are firmly premium: a named tea has been reported at AED 36, while rare selections can reach AED 321.
For a lower-commitment visit, takeaway iced tea is reported at AED 29.