Chili Ramen
Chili garlic ramen is a repeat order for several reviewers, praised for its flavorful broth and spicy kick.
Umami
Jumeirah
Umami is a Japanese restaurant in Jumeirah, suited to a quick mall meal built around dishes such as chili garlic ramen and bento. Reviews point to fresh, well-prepared food, helpful guidance when the menu feels unfamiliar, and friendly service.
Reputation Score
4.7
★★★★★
141 ratings
Source: Google Maps
The Good Stuff
Fresh Food
Reviewers describe the food as fresh, with good portions and well-prepared dishes.
Helpful Guidance
Staff regularly help diners choose dishes, including first-timers unsure what to order.
Family Friendly
One family says staff are kind to their child and remember how they usually order.
Quick Service
The food is served on time, and one mall diner specifically praised the fast service.
Good Portions
A reviewer found the portion sizes good, making the meal feel substantial for a mall stop.
Fresh Sushi
The sushi and prawn tempura rolls receive specific praise for freshness and crunch.
What to Eat at Umami How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Umami, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Umami, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 4
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Chilli garlic ramen Net +3
“Been here several times just to have my fav chili garlic ramen. Im amazed how the staff remembers my food preference. Whenever i approach the counter they already know what my order is. Shoutout to best staff aiza, lawrence, fauzan and ronald.”
Positive 3Negative 0
Review excerpts
“Been here several times just to have my fav chili garlic ramen. Im amazed how the staff remembers my food preference. Whenever i approach the counter they already know what my order is. Shoutout to best staff aiza, lawrence, fauzan and ronald.”October 2025
“While we were there, I came across the Umami outlet and spoke with a woman who I believe was the manager. She recommended the chili garlic ramen, so I went ahead and ordered that as part of my meal. To my delight, it was absolutely delicious! The service was outstanding, and now I'm seriously hooked on this place. I can’t wait to share this find with my friends so they can enjoy the food here too!”July 2025
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Bento Net +2
“The food was delicious we order bento and chili garlic and the customer service was top-notch.”
Positive 2Negative 0
Review excerpts
“The food was delicious we order bento and chili garlic and the customer service was top-notch.”February 2025
“Thank you Suzan for the delicious food,, it's really nice authentic Japanese restaurant.. Must visit Service we received by suzan Will come again...yummy 🤤 bento”January 2026
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Prawn tempura rolls Net +2
“I recently visited Umami. The food at Umami was excellent! I highly recommend the Chilli Garlic Ramen, which has a great spicy kick, and the Prawn Tempura Rolls, which were fresh and crunchy.A huge shoutout to Susan for being kind and professional. She handled our busy table with ease and a smile the whole time. Great food and even better service”
Positive 2Negative 0
Review excerpts
“I recently visited Umami. The food at Umami was excellent! I highly recommend the Chilli Garlic Ramen, which has a great spicy kick, and the Prawn Tempura Rolls, which were fresh and crunchy.A huge shoutout to Susan for being kind and professional. She handled our busy table with ease and a smile the whole time. Great food and even better service”January 2026
“Had a great experience at Umami, Jumeirah! The food was fresh and full of flavor—especially the garlic chili ramen and prawn tempura rolls. Big thanks to Suzen for her warm and attentive service. She made the visit even better. Highly recommend!”July 2025
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Ramen Net +2
“I had the pleasure of visiting in March 2026, and I must say, the ramen was exceptionally flavorful; I thoroughly enjoyed it.”
Positive 2Negative 0
Review excerpts
“I had the pleasure of visiting in March 2026, and I must say, the ramen was exceptionally flavorful; I thoroughly enjoyed it.”May 2026
“Lunch package is definitely worthy. For 40AED, you get one ramen, vegetable tempura and a sprite with boba. A really good deal.”January 2025
Honorable mentions (8)
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Garlic chili ramen Net +1
“Had a great experience at Umami, Jumeirah! The food was fresh and full of flavor—especially the garlic chili ramen and prawn tempura rolls. Big thanks to Suzen for her warm and attentive service. She made the visit even better. Highly recommend!”
Positive 1Negative 0
Review excerpts
“Had a great experience at Umami, Jumeirah! The food was fresh and full of flavor—especially the garlic chili ramen and prawn tempura rolls. Big thanks to Suzen for her warm and attentive service. She made the visit even better. Highly recommend!”July 2025
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Lunch package Net +1
“Lunch package is definitely worthy. For 40AED, you get one ramen, vegetable tempura and a sprite with boba. A really good deal.”
Positive 1Negative 0
Review excerpts
“Lunch package is definitely worthy. For 40AED, you get one ramen, vegetable tempura and a sprite with boba. A really good deal.”January 2025
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Mami ramen Net +1
“I was very skeptical considering the reviews however, I tried the Mami Ramen and it was very good for the price only seven euros.”
Positive 1Negative 0
Review excerpts
“I was very skeptical considering the reviews however, I tried the Mami Ramen and it was very good for the price only seven euros.”October 2024
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Salmon bento Net +1
“The salmon bento I always order is really delicious! I genuinely enjoy this meal, and I appreciate that they serve fresh food.”
Positive 1Negative 0
Review excerpts
“The salmon bento I always order is really delicious! I genuinely enjoy this meal, and I appreciate that they serve fresh food.”July 2025
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Sushi Net +1
“The sushi omg it’s really good all thanks too aiza,Ronald,guman the best head chef I would recommend ppl trying this shop in Dubai mall palm and thanks to Lawrence”
Positive 1Negative 0
Review excerpts
“The sushi omg it’s really good all thanks too aiza,Ronald,guman the best head chef I would recommend ppl trying this shop in Dubai mall palm and thanks to Lawrence”October 2025
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Teriyaki chicken bento Net +1
“I ordered the usual teriyaki chicken bento which is my favorite. The staff are kind and friendly. They smile genuinely to their customers.”
Positive 1Negative 0
Review excerpts
“I ordered the usual teriyaki chicken bento which is my favorite. The staff are kind and friendly. They smile genuinely to their customers.”September 2025
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Teriyaki chicken don Net +1
“I had a wonderful dining experience thanks to Fauzan's excellent service. The food was delicious — the teriyaki chicken don was juicy and perfectly seasoned, and the vegetables were fresh and flavorful. Fauzan was very friendly and attentive throughout the meal, always checking in to make sure everything was to our liking. I really appreciated his warm attitude and professionalism. Highly recommended!”
Positive 1Negative 0
Review excerpts
“I had a wonderful dining experience thanks to Fauzan's excellent service. The food was delicious — the teriyaki chicken don was juicy and perfectly seasoned, and the vegetables were fresh and flavorful. Fauzan was very friendly and attentive throughout the meal, always checking in to make sure everything was to our liking. I really appreciated his warm attitude and professionalism. Highly recommended!”July 2025
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Miso soup Net 0
Only neutral feedback
“An interesting experience to Japan. The food was tasty and fresh.It would be better if there were less salt in miso soup, less soya sauce in rice, just white rice would be better.”
Positive 0Negative 0Neutral 1
Tips for a Better Visit
Try Ramen. If you like heat, ask about the chili garlic ramen; reviewers describe its spicy kick and flavorful soup with noodles.
Check Package. For value, ask about the lunch package: one ramen, vegetable tempura and a sprite with boba were reported for 40AED.
Expect Pickup. This is a food-court setup: pay, take the bell, then collect your order from the counter when it rings.
Specify Rice. If you prefer plainer rice, ask for white rice and less soy sauce; one diner found the rice overly salty.
Confirm Extras. Check whether extra teriyaki sauce costs more before ordering, as one diner was charged 2 dirhams for it.
Check Hours. If visiting late, confirm the kitchen is still serving: one reviewer reported two early closures.
Plan the visit
Practical details
Nakheel Mall - Food Court Level 2 Palm
The Palm Jumeirah - Jumeirah, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Common Concerns
Food Court
The open-plan food-court seating is less comfortable if you want a private restaurant atmosphere.
Missing Egg
One order arrived without the egg that was expected.
Strong Salt
A recent diner found the miso soup and rice too salty, with too much soy sauce in the rice.
Extra Sauce
One reviewer objected to being charged 2 AED for a small amount of extra teriyaki sauce.
Early Closing
A reviewer says the outlet closed earlier than expected on two occasions.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
40AED
lunch package with one ramen, vegetable tempura and a sprite with boba
“For 40AED, you get one ramen, vegetable tempura and a sprite with boba”Google review · January 2025
2 dirhams
extra Teryaki sauce
“They made me pay 2 dirhams for extra Teryaki sauce, when it should come with the meal”Google review · April 2025
DXB
LOCAL
LOCAL
The Bottom Line
Umami is a Japanese restaurant in Jumeirah with a mall-style setup, making it a practical stop for ramen, sushi or a bento rather than a quiet, full-service dinner. The strongest recurring order is chili garlic ramen: reviewers describe it as flavorful, soupy and properly spicy. Prawn tempura rolls, teriyaki chicken bento and salmon bento also receive specific praise, with comments about freshness, crunch and satisfying portions.
The service is a real part of the appeal. Reviewers say staff explain the menu clearly, help newcomers choose, remember regular orders and are especially kind with children. Food is generally described as fresh, tasty and served quickly.
For a lower-cost meal, one review reported a 40AED lunch package containing ramen, vegetable tempura and a sprite with boba; that is a customer-reported price, not a guaranteed current offer. Keep expectations aligned with the setting. Seating is open-plan in a food court, and the usual process is to pay, take a bell and collect the meal at the counter.
Check your order before leaving, since one diner’s egg was forgotten. If you are sensitive to salt, request less salt in the miso soup or plainer rice, and ask about charges for extra sauce. Late visitors should also confirm closing times after a report of early closures.