Fast support
The support team is repeatedly described as quick to respond, resolve issues and make adjustments promptly.
Unitecare Software Solutions
Dubai Silicon Oasis
Unitecare Software Solutions is a Dubai Silicon Oasis software company providing EMR and clinic-management tools for healthcare teams. Reviews point to an intuitive Unite Care CRM/EMR for scheduling, patient records and documentation, backed by responsive support and practical training.
Reputation Score
4.8
★★★★★
100 ratings
Source: Google Maps
The Good Stuff
Easy workflow
Clinics say the intuitive platform brings scheduling, patient management and documentation together in one place.
Clinic features
One clinic uses it for essential work including e-prescriptions, insurance claims and reporting, reducing administrative effort.
Useful training
Customers mention clear training manuals, detailed explanations and support during onboarding.
Proactive follow-up
The customer-success team reportedly contacts clients proactively to identify problems and help resolve them.
Long-term use
A customer reports using Unite for several years and remaining happy with the vendor’s results and service.
Tips for a Better Visit
Test registration. Before committing, test patient registration with the print-label workflow and Emirates ID reader.
Check forms. Ask to see how acknowledgement and consent forms render in your clinic’s workflow before rollout.
Clarify compliance. Confirm how controlled medication and NPCM workflows are handled before uploading medication data.
Review refunds. Read the payment and refund terms carefully before paying, as one customer reported non-refundable fees.
Request training. Ask about onboarding and training materials; customers specifically mention clear manuals and detailed explanations.
Plan the visit
Practical details
Nadd Hessa - Dubai Silicon Oasis - Dubai
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Unite Care CRM/EMR
A clinic describes the CRM/EMR as easy for staff to learn and useful for core daily operations.
Insightful reports
A customer specifically mentions the software’s reports as a useful feature.
Common Concerns
Registration syncing
One recent review reports syncing problems between patient registration, the print-label system and Emirates ID card reader.
Form issues
A customer reported acknowledgement-form problems and improper consent-form formatting.
Medication setup
One customer says the company could not guide them on controlled medication and the NPCM platform, asking them to upload medications.
Refund terms
A customer says fees are non-refundable and reported losing nearly 5,700 AED after encountering these issues.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
5700 AED
fees
“Fees once paid are non refundable and I have lost 5700 AED nearly to this company who doesn't have any idea about the local regulations or laws”Google review · July 2026
DXB
LOCAL
LOCAL
The Bottom Line
Unitecare Software Solutions is a software company in Dubai Silicon Oasis focused on healthcare operations. Customers use its Unite Care CRM/EMR for clinic scheduling, patient records, e-prescriptions, insurance claims and reporting. The main attraction in the reviews is not just the feature set but the help available when staff get stuck: users repeatedly describe quick replies, patient explanations and prompt troubleshooting.
The platform is often described as intuitive and easy for staff to learn. One clinic says putting scheduling, patient management and documentation in one place makes daily work easier, while another says it reduced administrative work. Training also gets specific praise, with customers mentioning clear manuals, detailed sessions and guidance through full access.
A proactive customer-success initiative has reportedly added follow-up rather than leaving clinics to raise every problem themselves. There is one important caution. A July 2026 review reports registration syncing problems involving print labels and an Emirates ID card reader, consent-form formatting issues, and uncertainty around controlled medication and the NPCM platform.
The same customer says fees are non-refundable and reports losing nearly 5,700 AED. Before signing up, test your registration and forms, confirm local medication workflows, and read the refund terms carefully.