Apartment setup
Several stays mention spacious rooms with a full kitchen and washing machine, useful for longer visits.
Unlock Metropolis
Business Bay
Unlock Metropolis is a holiday home in Business Bay, offering apartment-style stays that feel more like a base than a standard hotel room. Reviews especially highlight spacious layouts with full kitchens and washing machines, plus convenient access to supermarkets and Dubai Mall.
Reputation Score
4.4
★★★★☆
297 ratings
Source: Google Maps
The Good Stuff
Supermarket access
The building is surrounded by supermarkets, including 24/7 options within a short walk.
Balcony views
Balcony views are a recurring highlight, including a memorable view described by one family.
Canal setting
Some apartments look towards the canal, and one review places Dubai Mall within walking distance.
Digital locks
The home-automation door system uses a personal four-digit PIN and updates in real time.
Responsive service
Reviews describe quick help with luggage, housekeeping requests and day-to-day questions.
Family friendly
A reviewer found the building calm at night, safe and suitable for a family stay.
Housekeeping
Where housekeeping was included, a guest reported that the two scheduled cleans were done to a high standard.
Tips for a Better Visit
Confirm pricing. Ask for the full payable total before arrival; one guest reported an extra 110AED per night beyond the booking price.
Check parking. Ask about parking access and any deposit before driving over, as a guest reported a separate 50$ charge.
Clarify cleaning. Confirm whether housekeeping is included in your booking; one review specifically warns that cleaning may not be included.
Check supplies. For a longer stay, ask in advance about replacement sheets, towels, cleaning equipment and drying clothes.
Allow time. Build extra time into arrival plans rather than scheduling a tight check-in, since one guest waited over 30 minutes.
Use groceries. A full kitchen and nearby supermarkets make the apartment practical for longer stays and self-catering.
Plan the visit
Practical details
AG Tower - Marasi Dr
Business Bay, Dubai
Popular Mentions
2 house keeping cleans
One booking included two housekeeping cleans, which the guest rated highly.
breakfast
Breakfast was described as good quality, although one guest wanted more variety and liked the sandwiches.
canal view
Some apartments are praised for a canal view, adding to the appeal of the balcony or living space.
Common Concerns
Check-in delays
Several guests reported waiting 30–40 minutes to check in, even after sending passport details in advance.
Cleaning inconsistency
While many reviews praise cleanliness, others reported dirty curtains, carpets, upholstery and unclean apartments.
Extra charges
One guest said the amount due on arrival was 110AED more per night than the booking price.
Parking fees
A review reports a separate charge for parking access and a delay in returning the deposit.
Limited supplies
One studio guest said clean sheets and towels were not provided during the stay, and there was no dryer.
DXB
LOCAL
LOCAL
The Bottom Line
Unlock Metropolis suits travellers who want an apartment rather than a conventional hotel room. Reviews mention spacious studios and one-bedroom apartments, full kitchens, washing machines, digital locks and balconies with canal or city views. Nearby supermarkets, restaurants and coffee shops make everyday errands easy, while Dubai Mall is described as walkable by one guest.
That combination gives longer stays a more lived-in feel, particularly for families or anyone who wants to prepare some meals. Service is a real strength in many reviews. Guests describe quick responses, helpful housekeeping and smooth assistance with luggage or room requests; some also mention 24/7 reception and easy WhatsApp communication.
The building has been described as safe, quiet at night and family friendly. Included housekeeping can be worthwhile, though it is not universal: one guest specifically noted that cleaning was not included in the booking, while another had two scheduled cleans. The experience is not completely consistent.
Some guests reported apartments needing better cleaning, missing towels or sheets, blocked bathroom drainage and check-in waits of more than 30 minutes. Pricing also deserves care: one review reported an extra 110AED per night, and another cited a 50$ parking charge with a delayed deposit return. Confirm the final total, parking arrangements and housekeeping inclusions before arrival.