Hotel Collection
One UK customer said UPX collected excess baggage from a hotel, supplied packing materials and handled documents for door delivery.
UPX International Cargo L.L.C.
Warsan
UPX International Cargo L.L.C. is a courier and cargo service in Warsan handling domestic and international shipments. Reviews mention air parcels, sea freight and excess-baggage delivery, including one UK shipment collected from a hotel, packed, documented and delivered safely on time.
Reputation Score
3.2
★★★☆☆
145 ratings
Source: Google Maps
The Good Stuff
On-Time Delivery
Some customers report timely delivery, including a parcel received on time with regular updates in December 2024.
Affordable Pricing
A frequent user described the service as affordable and said customer support was helpful.
Tips for a Better Visit
Get It Written. Before paying, get the promised delivery window and every possible charge in writing; one customer was quoted 45 days but waited over nine months.
Check Tracking. Ask how you will track the shipment before booking, as a review says the website tracking was not working and updates were hard to obtain.
Protect Fragile Items. If sending glass or porcelain, ask exactly how items will be packed and what damage cover applies; one customer said delicate items arrived completely broken.
Clarify Customs. Ask who handles customs clearance and whether the quoted price includes destination release charges, since one parcel incurred INR 5,000 after six months.
Keep Records. Save the receipt, shipment details and all follow-up messages; multiple customers say repeated calls produced no clear response or resolution.
Plan the visit
Practical details
Warsan Fourth - WArsan 4 - Dubai
Warsan Fourth - WArsan 4, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 10:30 AM – 11:00 PM |
Popular Mentions
Air parcel
Customers mention air-parcel shipments, with outcomes ranging from same-month delivery to substantial delays.
Sea freight
Sea freight is mentioned in reviews, including shipments that customers said remained undelivered for months.
Common Concerns
Severe Delays
Many recent reviews describe cargo remaining undelivered for four to ten months despite promised delivery windows of roughly 30–45 days.
Poor Updates
Customers report unanswered calls, unclear replies and repeated customs-clearance explanations, while one review says the website tracking did not work.
Extra Charges
Reviews report unexpected destination or release payments, including a request for INR 5,000 after a parcel finally arrived.
Damage Risk
Some customers reported broken, soaked or damaged contents, including porcelain and glass items and an air shipment received in pieces.
Unprofessional Support
Several reviewers describe rude or unresponsive customer service when chasing delayed shipments.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 360
cargo to India
“I paid AED 360 for a cargo to be sent to India, but it hasn't been delivered to the destination”Google review · May 2025
377 AED
shipment weighing over 50 kg
“Despite paying 377 AED for a shipment weighing over 50 kg, my cargo has not been delivered, and this is completely unacceptable”Google review · February 2025
DXB
LOCAL
LOCAL
The Bottom Line
C. is a courier and cargo operator in Warsan. You can book air cargo, sea freight or excess-baggage delivery, and the business-supplied description also mentions packing and moving support.
One customer said UPX collected excess baggage from a Dubai hotel, supplied packing materials, handled documents and delivered it safely to the UK. There are positive examples, but they are outweighed in the recent reviews by serious delivery concerns. Some customers received parcels on time with updates, and older reviews describe fragile shipments arriving safely.
Others report cargo stuck for four to ten months, often with repeated explanations that customs clearance is pending. Promised windows of 15, 30, 35 or 45 days were sometimes missed by a wide margin. Communication is the biggest practical worry.
Reviews mention unanswered calls, ineffective customer service, unavailable tracking and no clear resolution. There are also reports of damaged or opened parcels, broken glassware, unexpected destination payments and a parcel that arrived with items missing. These are customer allegations, not independently verified findings, but the pattern is substantial enough to take seriously.
If you still enquire, confirm the route, delivery window, tracking method, packing responsibility and all destination charges in writing before handing over valuable or time-sensitive goods.