Document help
Staff have guided applicants through forms and document checks, with one submission completed in about 15 minutes.
Uranus Travel & Tours - Holiday & Tours Packages
Oud Metha
Uranus Travel & Tours is a travel agency in Oud Metha handling visa applications, holidays and tailored trips. Reviews most often point to Singapore visa processing, with document guidance and some applications completed in minutes, while other customers use the agency to arrange multi-city holidays such as Bali, Russia and the US West Coast.
Reputation Score
4.6
★★★★★
687 ratings
Source: Google Maps
The Good Stuff
No appointment
A Singapore visa applicant reported that no appointment was required, making the process easier for a walk-in visit.
Trip planning
The US West Coast itinerary included airport transfers, hotels and sightseeing, all arranged before arrival.
Russia itinerary
A reviewed six-day Russia trip combined landmarks, cultural experiences and local food with visa assistance.
Tour guides
A Bangkok tour included guides who explained local history and suggested extra places to visit.
Tips for a Better Visit
Prepare documents. Call before visiting and arrive with the required documents ready; reviewers say this makes the visa submission faster.
Confirm filing. For time-sensitive visas, request the application reference number and confirm the actual submission date rather than relying on verbal updates.
Check forms. Double-check online address fields before going in, since one applicant had to return with corrected documents.
Ask baggage rules. For organised tours, confirm who handles luggage during transfers and ask about hand-baggage security restrictions before departure.
Check parking. If visiting the office, one reviewer reported ample parking directly in front of the Lamcy Plaza location.
Allow buffer. Visa timelines vary: reviews describe approvals in two days, five days and two weeks, so urgent travel needs extra checking.
Plan the visit
Practical details
1G/2B, Sultan Business Center - next to Lamcy Plaza
Oud Metha, Dubai
| Mon | 9:00 AM – 5:00 PM, 8:00 PM – 10:00 PM |
| Tue | 9:00 AM – 5:00 PM, 8:00 PM – 10:00 PM |
| Wed | 9:00 AM – 5:00 PM, 8:00 PM – 10:00 PM |
| Thu | 9:00 AM – 5:00 PM, 8:00 PM – 10:00 PM |
| Fri | 9:00 AM – 5:00 PM, 8:00 PM – 10:00 PM |
| Sat | 9:00 AM – 5:00 PM, 8:00 PM – 10:00 PM |
| Sun | Closed |
Popular Mentions
Chinese Visa
The agency also handles Chinese visa applications, including a reviewed premium service with passport delivery.
Bali trip
The reviewed six-day Bali trip included temples, beaches and activities, with the itinerary planned through the agency.
Common Concerns
Submission delays
One Singapore visa applicant discovered the application was submitted six days after visiting, despite being told it had already been filed.
Slow responses
Reviews mention unanswered emails, slow WhatsApp replies and difficulty getting a reference number for urgent applications.
Trip logistics
A China group reported losing around a day and a half to unnecessary travel and logistics.
Luggage guidance
A China trip review says transfer luggage arrangements were not fulfilled and baggage restrictions were not explained beforehand.
Form errors
One family had to return after entering incorrect address fields and suggested clearer sample forms.
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The Bottom Line
Uranus Travel & Tours in Oud Metha is most useful for visa processing and arranged holidays. Singapore visa applications dominate the reviews: customers describe document checking, quick submissions and approvals in anything from two days to a week. The agency also plans complete trips, including a six-day Russia itinerary, a Bali holiday and a US West Coast trip with transfers, hotels and sightseeing.
The visa experience is not completely consistent. Several applicants found the process smooth and said no appointment was needed, while others reported delayed submissions, unanswered messages or trouble obtaining a reference number. One applicant was told a Singapore application had already been submitted, then discovered it was filed nearly a week after the initial visit.
Form accuracy matters too; a family had to return after entering incorrect address details. For organised tours, get the itinerary, price, luggage arrangements and security restrictions in writing. A China-trip review describes almost a day and a half lost to unnecessary logistics and says promised luggage handling did not happen.
Before a visa visit, call ahead, prepare every document and ask for confirmation of the filing date. Parking was reported directly in front of the Lamcy Plaza location, which may make an in-person visit easier.