Detailed cleaning
Several cleaners were praised for thorough work, including moving items, handling small details and leaving homes clean while clients were away.
Urban Housekeeping Cleaning Services
Business Bay
Urban Housekeeping Cleaning Services is a house-cleaning provider in Business Bay, handling regular home visits, deep cleaning and office cleaning. Reviews suggest the strongest experiences come from individual cleaners who work carefully, follow specific instructions and build a reliable weekly routine.
Reputation Score
3.9
★★★★☆
258 ratings
Source: Google Maps
The Good Stuff
Regular routines
Customers can request the same cleaner each week, which helps create familiarity, trust and a consistent household routine.
Flexible requests
One review says the cleaners were professional, pleasant and open to receiving specific instructions during home visits.
Short notice
A customer booked urgent villa cleaning on the same day and said the request was accommodated quickly.
Office cleaning
An office customer reported thorough cleaning and extra attention to detail over five months of service.
Reasonable cost
Some customers describe the service as affordable or reasonably priced, alongside positive comments about the cleaning itself.
Tips for a Better Visit
Confirm twice. Get the appointment reconfirmed close to the visit; one customer replied within 30 minutes yet was told the booking was not confirmed.
Allow buffer. Avoid scheduling the cleaning immediately before a photoshoot, guests or another appointment because late arrivals are repeatedly reported.
List priorities. Write down exactly what should and should not be cleaned, then inspect overlooked areas such as tiles, mirrors and under sofas.
Check payments. Review the charge after booking and monitor any plan renewal; a customer reported multiple deductions for one service.
Ask about products. Before booking pest control, ask which products will be used and whether they are HDA-approved.
Keep records. Save WhatsApp confirmations and schedule details, since one customer had three attendance problems within seven days.
Plan the visit
Practical details
Clover Bay Tower - Office No 1102
Business Bay, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | 8:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Deep cleaning
Deep cleaning is available, but one customer said the visit left dusty and untouched areas, so expectations and priorities should be clarified in advance.
A/C cleaning
A/C cleaning is mentioned by a customer who was dissatisfied with the result.
General housekeeping
General housekeeping is used for ongoing home visits, with one review describing the work as punctual, friendly and impeccable.
Common Concerns
Unreliable arrivals
Multiple reviews report cleaners arriving an hour or more late, cancelling on the day or not showing up at all.
Poor communication
The booking team is repeatedly described as slow to reply, difficult to reach by phone and unresponsive on WhatsApp.
Inconsistent quality
Reported problems include dusty surfaces, untouched bathroom tiles, missed areas under sofas and rushed deep cleaning.
Payment problems
Reviews allege repeated deductions and an unwanted plan renewal, so payment and subscription terms deserve careful checking.
Pest-control concern
One customer questioned the legitimacy and safety of the pest-control service because HDA-approved products were reportedly not used.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
10 AED
reschedule
“What’s worse is that when you reschedule, you are charged a 10 AED fee even when it’s not you who cancelled”Google review · February 2026
DXB
LOCAL
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The Bottom Line
Urban Housekeeping Cleaning Services handles recurring home housekeeping, deep cleaning, office cleaning and occasional urgent villa bookings in Business Bay. The clearest reason to consider it is the hands-on work reported from individual cleaners: customers describe careful attention to detail, willingness to follow instructions and the benefit of requesting the same person for a weekly routine. The experience is much less dependable at booking and management level.
Reviews describe cleaners arriving an hour or more late, last-minute cancellations, missing appointments and schedule changes without proper notice. Phone calls and WhatsApp messages may go unanswered for hours or days, which is especially inconvenient when guests, property photoshoots or work schedules depend on the appointment. Cleaning quality also varies.
Some customers report spotless, efficient visits, while others found dusty mirrors, untouched bathroom tiles, missed areas under sofas or a rushed deep-cleaning service. If you book, confirm the appointment in writing, keep a record of the agreed time, spell out priority areas and inspect the work before the cleaner leaves. Check your payment carefully too: one review reports multiple deductions, while another mentions an unwanted plan renewal.
Pest-control customers should ask about product approvals before proceeding.