Shoe cleaning
Customers describe trainers and shoes returning spotless or looking nearly new after cleaning.
Urban Wash-Drycleaning & Laundry
Oud Metha
Urban Wash-Drycleaning & Laundry is a laundry and dry-cleaning service in Oud Metha, with wet cleaning positioned as a natural alternative to traditional dry cleaning. Reviews especially highlight shoe cleaning, hotel laundry pickup and fast shirt cleaning, though experiences with garment care and delivery are mixed.
Reputation Score
4.2
★★★★☆
139 ratings
Source: Google Maps
The Good Stuff
Hotel laundry
One hotel guest had 8kg of washing cleaned, dried and pressed and returned the same evening.
Wet cleaning
A review praises the non-toxic wet-cleaning approach for families concerned about delicate or baby clothing.
Fast shirts
One customer reported having a shirt dry-cleaned in one hour.
Linen care
A customer received an explanation of the process and materials before sending expensive linen shirts.
Pickup delivery
Several reviews praise collection and delivery, including a report of reliable service and free drop-off.
Tips for a Better Visit
Check condition. For expensive or delicate items, inspect and document their condition at handover; reviews dispute whether damage existed beforehand.
Confirm timing. Get the turnaround confirmed before handing items over, especially when you need next-day service.
Check invoices. Review the final bill against the quoted rate and any WhatsApp discount before paying.
Clarify pickup. If booking collection, reconfirm the appointment; one customer says the driver did not show or notify them.
Ask about hotels. Hotel guests can ask about collection and return: one 8kg order was delivered back to a hotel the same evening.
Protect shoes. For valuable shoes, ask how pre-existing sole issues will be recorded before cleaning or repairs.
Plan the visit
Practical details
Ground Floor, Mozan Building
Oud Metha, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 8:00 AM – 11:00 PM |
Common Concerns
Garment damage
Customers report ruined shirts, suits, delicate items and a designer T-shirt after cleaning or pressing.
Missing items
One review says an item disappeared and another customer’s clothing was returned instead.
Late orders
Reported turnaround problems include a next-day promise becoming four days and five days for five shirts.
Billing disputes
Customers report unexpected charges, overbilling and differences between agreed rates and the final bill.
Poor communication
Reviews mention unanswered calls, missed pickups and a customer interaction described as disrespectful.
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The Bottom Line
Urban Wash-Drycleaning & Laundry in Oud Metha handles ordinary laundry, dry cleaning, shoe cleaning and wet cleaning. 30 the same day. Pickup and delivery is another useful option, particularly for hotel guests or households that would rather not make a shop visit.
There is also interest in the wet-cleaning process, described by one reviewer as using “non toxic harmless detergents”, while another customer appreciated a detailed explanation before sending expensive linen shirts. Those accounts suggest the service can be very good when the job goes smoothly. The caution is substantial.
Other customers report damaged suits, delicate clothes and high-value shirts, as well as a cracked designer shoe sole. Missing garments, mixed-up clothing, delayed orders and missed collections also appear in the reviews. Billing needs attention too: customers mention unexpected service charges, overbilling and prices differing from earlier WhatsApp agreements.
Photograph valuable items, confirm the promised completion time and check the invoice before paying.