Offline maps
The detailed map works offline and can show a company entrance, useful when navigating without a reliable connection.
URBI
Business Bay
URBI is a publisher and business-directory platform connected with 2GIS, helping companies promote themselves through advertising packages and manage their online presence. Customers also use the mapping app for detailed listings, navigation and offline access.
Reputation Score
4.0
★★★★☆
197 ratings
Source: Google Maps
The Good Stuff
Presence tool
The presence management tool helps businesses maintain a stronger online listing and was described as helpful for managing visibility.
Detailed listings
The directory combines detailed business information with user-friendly navigation; one restaurant said it helped customers find the venue.
Ad response
Some businesses reported useful results from paid campaigns, including a garage that described receiving instant results from a six-month package.
Easy platform
One review describes the platform as friendly and easy to use, with quick customer-service responses and follow-up.
Tips for a Better Visit
Confirm deliverables. Before paying, get every promised service and campaign output in writing; one customer said nothing promised arrived after payment.
Set reporting terms. Ask how often reports and insights will arrive and what they will measure, since one client received only one report.
Test navigation. Try the app before relying on it for city travel, as one reviewer found it too slow to keep pace with the city.
Verify contact. Check that your account has a working contact route before committing; a recent customer could not reach the landline or get email replies.
Track enquiries. Agree on how leads will be tracked before buying an SMS or email campaign, because one customer reported receiving no calls.
Plan the visit
Practical details
802 - Tower A Dubai Fountain St
Business Bay, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Yearly Advertising package
Several business customers mention yearly advertising packages as a way to promote their companies through 2GIS.
2GIS app
Customers use the app for locating places, reading business information and navigating around the city.
SMS's sent for my offers
One restaurant customer said promotional SMS messages helped attract customers from the local area.
Common Concerns
Poor follow-up
Several customers say communication dropped after payment, with one recent review reporting that the landline did not work and emails went unanswered.
Unclear delivery
A customer said promised portal facilities were not provided after payment, so campaign deliverables should be confirmed in writing.
Weak reporting
A one-year marketing client reported receiving only one monthly report instead of the promised twelve, with average results.
Slow app
One reviewer found the mapping app too slow for city traffic and said it compared poorly with Google Maps.
Campaign results
Some customers reported spending on bulk SMS, email or marketing campaigns without receiving enquiries or measurable outcomes.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
6000 aed
marketing package
“I paid *wasted* 6000 aed to this company for a marketing package”Google review · October 2019
DXB
LOCAL
LOCAL
The Bottom Line
URBI is a publisher and business-directory platform associated with 2GIS. Businesses can buy advertising packages, use the presence management tool to maintain their listing, and reach customers through the directory. The 2GIS app is also used for detailed maps, navigation and offline access, so the service has both a business-marketing side and a consumer-mapping side.
The strongest review-backed feature is the mapping experience. Customers describe detailed listings, clear navigation and offline functionality, with one restaurant saying the app helped clients reach it and that SMS offers attracted local customers. Some advertisers also report positive experiences: businesses using six-month or yearly packages mention professional support, improved online presence and, in one case, instant results.
The experience is not consistent. Other customers describe unanswered emails, slow follow-up after payment, missing campaign work and weak reporting. One year-long client expected monthly reports but received only one, while another paid for SMS marketing and received no calls.
A separate reviewer found the app slow compared with Google Maps. If you are considering a package, confirm the exact deliverables, reporting schedule, contact process and lead-measurement method in writing before paying.