Device condition
Several buyers received used phones and laptops that looked new, including a Samsung S22 Plus described as pristine.
usedpanda
Bur Dubai
Usedpanda is a Bur Dubai e-commerce service selling preowned mobiles and laptops, with customers ordering through its app or online. Reviews highlight well-priced devices such as the Samsung S22 Ultra and Lenovo laptops, often with quick delivery, though condition checks and after-sales terms deserve careful attention.
Reputation Score
4.2
★★★★☆
317 ratings
Source: Google Maps
The Good Stuff
Fast delivery
Delivery can be quick: one customer received an S22 Ultra the next day, while another received an order in two days.
Urgent delivery
Support arranged an urgent delivery when a customer needed laptop items before their family travelled.
App experience
The app is described as easy to browse and use, with a broad mobile and accessories selection.
Warranty reassurance
A renewed iPhone buyer was shown battery health and IMEI details before purchase and valued the warranty.
Laptop value
A Lenovo laptop buyer found no damage, battery life exceeding the stated estimate, and pricing within budget.
Tips for a Better Visit
Check IMEI. Before paying, ask for battery health and IMEI details; one buyer had both shown before purchase.
Confirm eSIM. If eSIM matters, confirm the exact model in writing and verify it after delivery; one Samsung S21 lacked advertised support.
Clarify fees. Ask for every return or cancellation charge upfront: a same-day, unused S22 Ultra return reportedly cost 182 AED.
Request photos. Ask for real device photos rather than relying only on website images; one buyer said the S22 Ultra looked much older.
Check outlet. If you plan to visit, confirm the branch is operating first; a customer found the Shindagha City Center store closed.
Test promptly. Test charging, battery status and the screen immediately, since several iPhone buyers reported failures after purchase.
Plan the visit
Practical details
al shindagha city center
Al Shindagha - Al Fahidi, Dubai
Popular Mentions
iPhone 14 Pro Max
This model appears repeatedly in reviews, with buyers praising its condition and others reporting screen, battery and charging failures.
Google Pixel 7 Pro
One customer described a used black Pixel 7 Pro as brand new-looking and fully functional.
Tabby
Tabby installment payments were repeatedly rejected for one order, forcing the customer to complete payment by credit card.
Common Concerns
Quality concerns
Multiple iPhone reviews report battery, screen or charging failures, including a 14 Pro Max that stopped working.
Return charges
A same-day S22 Ultra return reportedly incurred 182 AED in fees, while another customer reported a 13% cancellation policy.
Support delays
Some customers describe unanswered messages, changing delivery dates and slow warranty or return resolution.
Specification mismatch
A Samsung S21 ordered with eSIM support arrived without it, despite the buyer confirming the requirement on WhatsApp.
Outlet status
One visitor went to Shindagha City Center and found the store closed despite Google showing it as open.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
182 AED
return fees
“When I decided to return it **on the same day without even using it**, I was shocked to find that I was charged **182 AED in total return fees**, despite not having used the device at all”Google review · May 2025
150 dirhams
charges
“They charged 150 dirhams charges on me”Google review · January 2026
DXB
LOCAL
LOCAL
The Bottom Line
Usedpanda is an online recommerce service in Bur Dubai where you can buy preowned phones, laptops and tablets through its app or website. Reviews point to useful savings on models such as the iPhone 14 Pro Max, Samsung S22 Ultra, Lenovo laptops and iPads. Several buyers received devices that looked new, and delivery was sometimes impressively quick: one S22 Ultra arrived the next day.
The experience is not consistent. Positive reviews mention helpful support, warranty coverage, and an urgent delivery arranged before a family trip. A renewed-iPhone customer was shown battery health and IMEI details before buying, which is the sort of transparency worth requesting.
The main risk is quality control and what happens when something goes wrong. Reviewers report pink or failed screens, non-genuine battery warnings, charging problems and a Samsung S21 without the advertised eSIM function. Returns also need close attention: one customer says an unused, same-day S22 Ultra return cost 182 AED, while others describe delayed refunds or slow responses.
Check the exact specifications, request real photos, confirm all fees in writing and test the device immediately. If visiting a branch, verify it is open first; one Shindagha City Center visitor found the outlet closed despite Google listing it as open.