Clear explanations
Several visitors say doctors took time to explain treatment plans and answer questions, helping them feel more comfortable.
Al Mankhool
Value Poly Clinic is a medical center in Al Mankhool where visitors book treatments such as dental care and hijam. Reviews describe welcoming staff and doctors who explain procedures clearly, while also raising serious concerns about refunds, sales pressure, and inconsistent service after payment.
Source: Google Maps
Several visitors say doctors took time to explain treatment plans and answer questions, helping them feel more comfortable.
Dental reviews mention gentle treatment, clear explanations, a clean setting, and positive experiences with braces, root canals, cleaning, and whitening.
Reception staff are repeatedly described as friendly, attentive, and helpful with appointment requests.
Some visitors found the clinic clean, modern, well-organized, and associated with little waiting time.
One first-time hijam visitor said the nurse and reception team helped make the experience comfortable.
Confirm booking. Reconfirm the appointment and procedure shortly before travelling; one visitor found no booking in the system after travelling from Abu Dhabi.
Meet surgeon. For surgery, ask to meet the actual doctor performing it before paying; one consultation involved different doctors from the one promised.
Request details. Before weight-loss treatment, ask exactly what injections contain and request documentation; one customer said neither was provided.
Clarify refunds. Get cancellation and refund terms in writing before using Tabby or paying a package, since several customers reported prolonged refund disputes.
Allow time. Leave plenty of time for the appointment rather than relying on a quick visit; one customer waited almost four hours.
Plan the visit
| Mon | 10:00 AM – 10:30 PM |
| Tue | 10:00 AM – 10:30 PM |
| Wed | 10:00 AM – 10:30 PM |
| Thu | 10:00 AM – 10:30 PM |
| Fri | 10:00 AM – 10:30 PM |
| Sat | 10:00 AM – 10:30 PM |
| Sun | 10:00 AM – 10:30 PM |
Endolift reviews are mixed: one customer praised the result, while others reported pain, no results, poor follow-up, or concerns about the procedure.
One reviewer said the Deep Hydra Facial lasted about 15 minutes and felt rushed, making this a treatment worth clarifying beforehand.
Fat Burn Plus appears in a weight-loss consultation where a visitor said payment was requested immediately and further injections were promoted.
A customer described the Magenta IV Drip as a recovery and mental-clarity treatment and praised the professional service.
One consultation review concerns a planned Gastric bypass procedure and praises the explanations given about the process beforehand.
Multiple customers report waiting weeks or months for refunds, despite repeated calls, emails, and WhatsApp follow-ups.
Some consultation reviews describe strong pressure to pay immediately for packages, injections, or limited-time offers.
A visitor travelling from Abu Dhabi found the confirmed appointment missing from the system and the doctor unavailable.
One customer waited almost four hours, then found the Deep Hydra Facial lasted about 15 minutes and felt rushed.
One dental customer reported veneers changed colour after a month and became darker than their natural teeth after a year.
These are customer-reported mentions, not a current price list. Prices may have changed.
injections
“Later, they kept pushing for another AED 2,000 for injections and even tried to force me to give a 5‑star review before leaving!”Google review · July 2026
medical massage before hijama
“On 12 March around 10:30 AM, I paid 100 AED for a medical massage before hijama”Google review · March 2026
vitamins
“The focus seemed more on upselling and asking me to buy extra vitamins for AED 600 rather than client satisfaction or proper service”Google review · April 2026
The Bottom Line
Value Poly Clinic is a medical center in Al Mankhool with reviews covering dental work, dermatology, aesthetic procedures, hijam, weight-loss programs, and IV treatments. Dental visitors describe gentle care and clear explanations, while a first-time hijam customer said the team made the procedure feel comfortable. Some customers also report positive results from cosmetic procedures and praise the clinic’s welcoming reception.
The strongest positive pattern is interpersonal: several reviews mention friendly staff, doctors who explain treatment plans, and a clean, organized clinic. Dental experiences include braces, root canals, cleaning, whitening, and veneers, although veneer quality is disputed by one reviewer. Deep Hydra Facial and Endolift experiences are similarly mixed, with both satisfied and strongly disappointed customers.
The main caution is financial and administrative. Multiple reviewers describe pressure to pay during consultations, extra upselling, missing bookings, poor follow-up, and refunds delayed for more than two months or even four months. Before paying for a package or procedure, confirm the exact doctor, treatment details, cancellation terms, and refund process in writing.
If travelling from outside Dubai, reconfirm the booking directly and allow extra time, as one visitor waited nearly four hours.