Product guidance
Staff helped customers choose suitable devices and liquids, including advice on which device to buy.
Vape Guru Dubai - Al Satwa Branch
Bur Dubai
Vape Guru Dubai’s Al Satwa branch is a vaporizer shop where customers come for devices, vape liquids and flavour advice. Reviews point to helpful product guidance, accommodating service, discounts and quick delivery, though one delivery order raised serious concerns about faulty replacements and refunds.
Reputation Score
4.9
★★★★★
206 ratings
Source: Google Maps
The Good Stuff
Liquid choice
Customers mention a broad flavour selection and useful suggestions when choosing vape liquid.
Discounts
Several reviews describe discounts, including better prices for regular customers.
Quick delivery
One customer specifically praised the Satwa branch for very quick delivery.
Approachable staff
Reviews repeatedly describe the staff as friendly, accommodating and attentive during in-store service.
Affordable device
The Ursa Vape Baby Pro was described as a manageable-sized device with an affordable price.
Tips for a Better Visit
Ask discounts. Ask whether a discount applies, especially if you shop there regularly; reviews mention discounted and reasonable prices.
Request guidance. If you are unsure what to buy, ask for device and liquid guidance; one reviewer found the selection help useful.
Check delivery. For delivery orders, confirm the replacement and refund policy before paying, given one report of repeated faulty products.
Confirm fees. Check the total price before paying, as one review alleges an extra charge above the market price.
Plan the visit
Practical details
Al Thani Building - Shop No 04 - 294 Al Satwa Rd
Al Bada', Dubai
| Mon | 10:00 AM – 1:00 AM |
| Tue | 10:00 AM – 1:00 AM |
| Wed | 10:00 AM – 1:00 AM |
| Thu | 10:00 AM – 1:00 AM |
| Fri | 10:00 AM – 1:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 1:00 AM |
Common Concerns
Extra charges
One reviewer said the shop charged more than the market price.
Faulty products
A delivery customer reported receiving two faulty vapes, including a replacement.
Refund dispute
The same customer said a refund was denied after the replacement products were also faulty.
Replacement fee
A customer reported being asked to pay another delivery fee to replace a faulty product.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 40
one-hour delivery
“I paid an extra AED 40 for a one-hour delivery, expecting a functioning product”Google review · January 2025
DXB
LOCAL
LOCAL
The Bottom Line
Vape Guru Dubai’s Al Satwa branch is a vaporizer shop serving customers looking for devices, vape liquids and flavour options. Reviews make the in-store experience sound especially useful for shoppers who want guidance rather than simply picking a product off the shelf: one customer was helped with device selection, while another said staff suggested a vape liquid. The shop is also mentioned for its collection of devices and flavours.
Pricing is a recurring positive. Customers describe reasonable, moderate or cheaper-than-market prices, and several mention discounts, including for regular customers. The Ursa Vape Baby Pro is one concrete product mentioned; a reviewer liked its handy middle-sized shape and affordable price.
Quick delivery is also praised in one Satwa branch review. There is an important delivery caution. One customer paid AED 40 for one-hour delivery, received a faulty vape, then reported that the replacement was faulty too.
They also said an additional delivery fee was requested and a refund was denied. If ordering remotely, confirm the total fees and the process for faulty products before payment. For an in-person visit, the reviews are considerably more consistent about friendly, accommodating service.
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