Clean Facilities
Some residents report neat corridors, lifts, pools, gyms and barbecue areas in Riviera 26.
VCM Community Management - Dubai UAE
Bur Dubai
VCM Community Management is a property management company serving buildings and communities across Dubai, including properties in Bur Dubai. Reviews show residents using it for service-charge queries, move-in permits, access cards and apartment maintenance, with experiences varying sharply between buildings.
Reputation Score
2.1
★★☆☆☆
141 ratings
Source: Google Maps
The Good Stuff
Quick Security
A Riviera 26 review says security response is quick and community facilities were provided on time.
Fast Repairs
One Azizi Vista resident says a flooded kitchen was repaired within hours and the floor was cleaned afterwards.
Smooth Access
Access-card applications for two Riviera buildings were described as smooth transactions.
Charge Support
Some customers report polite, effective help resolving service-charge situations.
Permit Speed
One resident received a move-in permit within an hour after applying.
Tips for a Better Visit
Get Timelines. For leakage or damage, ask for a written technical report, rectification plan and completion date.
Confirm Hours. Check gym and common-area access before moving in; one building changed its closing time to 10 pm.
Ask Water Plans. Before renting, ask how much notice residents receive for water shutdowns and whether backup arrangements exist.
Check Your Building. Inspect the specific building rather than relying on community-wide impressions, as reviews range from well-maintained to badly damaged.
Document Follow-ups. Keep dated emails and photos for unresolved damage, since some residents report repeated follow-ups without a clear response.
Plan Permits. Ask about the move-in permit process early; one review records same-hour completion, but this may vary by building.
Plan the visit
Practical details
SHEIKH HAMDAN AWARDS COMPLEX - AWARDS BUILDING AL HUDAIBA OFFICE - BLOCK A, 1ST FLOOR - 116 Al Mina St
Madinat Dubai Al Melaheyah - Al Mina, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
NOC
One customer received help obtaining an NOC.
DEWA problem
A review mentions assistance with a DEWA problem alongside the NOC request.
properties on the portal
One customer was guided through registering four properties on the portal.
Common Concerns
Slow Replies
Several reviews describe unanswered emails and calls that redirect residents back to email.
Maintenance Delays
A leakage complaint continued for months without a root-cause report, repair plan or completion date.
Water Interruptions
Residents reported frequent water interruptions continuing for almost a year.
Safety Concerns
One review reports a large piece of marble falling onto a balcony, followed by no response or follow-up.
Building Variance
Conditions appear inconsistent: Riviera 32 was reported to have parking leaks, damaged pool areas and lifts out of service.
DXB
LOCAL
LOCAL
The Bottom Line
VCM Community Management handles buildings and communities across Dubai, with reviews from residents using it for service-charge support, move-in permits, access cards, maintenance requests and day-to-day building management. Some residents describe clean common areas, quick security response and helpful reception teams, particularly in parts of Azizi Riviera and Azizi Vista. The experience is not consistent across the portfolio.
One Riviera 26 review mentions neat corridors, lifts, pool, gym and barbecue areas, while another resident reported damaged pool tiles, parking leaks and two lifts out of service in Riviera 32. A flooded kitchen was reportedly repaired within hours in Azizi Vista, but other reviews describe leakage investigations lasting months without a technical report or completion date. Communication is the main caution.
Several residents say emails went unanswered or that calls simply redirected them to email. Water interruptions, noise, access control and safety issues also appear in the complaints. Before renting or buying, inspect the exact building, confirm facility hours and ask for the maintenance escalation process in writing.
If you need a move-in permit or access card, clarify the required documents and expected turnaround before arranging your move.
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