Document guidance
Some applicants found staff willing to review paperwork carefully and flag irregularities before submission.
VFS Global Turkey Visa Application Center (Gateway Management Logistics INC)
Falcon Phase 2
VFS Global’s Turkey Visa Application Center in Falcon Phase 2 handles Turkish visa submissions, document checks, biometrics and passport collection. Reviews suggest that well-prepared applicants can sometimes finish quickly or receive a visa within a week, but long waits, premium-only availability and unclear updates are recurring concerns.
Reputation Score
2.0
★★☆☆☆
457 ratings
Source: Google Maps
The Good Stuff
Fast processing
Several reviews describe visas arriving within a week, including one reported seven-working-day turnaround.
Efficient visit
One applicant completed the procedure in 40 minutes after arriving at 9am.
Smooth premium
A premium appointment was described as seamless, with visas processed and delivered within a week.
Courier delivery
For one student-visa application, the courier delivered the passport one day after collection.
Tips for a Better Visit
Wet stamps. Take bank statements with the bank’s physical rubber stamp on each page; digital stamps may not be accepted.
Allow hours. Arrive prepared for a lengthy visit even with an appointment; one applicant waited four hours before finishing.
Check timing. Confirm the maximum processing window before applying, especially if you have fixed travel dates or need your passport.
Verify slots. Check whether a general appointment is genuinely available before paying, as several applicants reported being directed to premium options.
Bring copies. Carry printed foreign travel-history pages, old passports, Ejari and hotel booking documents to reduce the risk of rescheduling.
Plan the visit
Practical details
أم هرير ٢ Wafi Mall, Level 3
Umm Hurair Second - Falcon Phase 2, Dubai
| Mon | 9:00 AM – 5:00 PM |
| Tue | 9:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Premium lounge service
The premium lounge is an alternative appointment route; one review notes comfortable seating but says it may not be faster than general service.
Biometrics
Biometrics, including the required photo and fingerprints, are completed after the application and payment stages.
Common Concerns
Long waits
Applicants report waiting one to four hours despite having scheduled appointments, with tokens sometimes delayed before document submission.
Poor updates
Reviews describe copy-paste replies, misleading automated emails and passports held without clear status information.
Premium pressure
Standard appointments were reportedly unavailable at times, leaving applicants to pay for premium or lounge bookings.
Unexplained refusals
Multiple applicants say their visas were refused despite complete paperwork and without a clear reason or refund.
Confusing requirements
Applicants report extra document requests, unclear NOC instructions and inconsistent answers from customer service.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 900
premium lounge booking
“We were required to pay AED 900 for a premium lounge booking because standard appointments were unavailable”Google review · November 2025
450 AED
second appointment
“Financial Drain: I had to pay for two separate appointments (450 AED for the second one) due to a minor typo in the NOC”Google review · May 2026
DXB
LOCAL
LOCAL
The Bottom Line
This centre is where applicants submit Turkish visa files, complete biometrics and arrange passport collection or courier delivery. It may work smoothly when the paperwork is exact: reviews mention a 40-minute visit, visas arriving within seven working days, and a student visa delivered by courier the following day. The bigger issue is time.
Applicants commonly describe crowded queues and waits of several hours even with appointments, while processing has ranged from about a week to 30 working days or more. Some reviewers say their passports were ready before they were notified, or that automated and call-centre updates were unclear. If your travel dates are tight, this uncertainty matters.
Prepare carefully before booking. Bank statements may need a physical bank stamp on every page, and reviewers also mention NOCs, Ejari, hotel bookings, old passports and printed travel-history pages. General appointments have reportedly been difficult to find, with some applicants paying for premium or lounge services instead.
Reviews also raise concerns about extra photo or insurance charges, refund follow-up and visa refusals without explanations. The application centre handles submission, but applicants should not assume it can explain or overturn a consular decision.