Bra fitting
Staff are often praised for calmly finding the right bra size and making fitting-room visits comfortable, including for a parent shopping with her daughter.
Victoria's Secret
Al Quoz
Victoria’s Secret is a lingerie store for bras, panties and sleepwear, with a useful range of fragrances and body mists too. Reviews suggest the standout experience is hands-on help with bra fitting, sizing and choosing items such as pajamas or perfume.
Reputation Score
4.4
★★★★☆
163 ratings
Source: Google Maps
The Good Stuff
Rare sizes
Customers report knowledgeable help when they need less commonly stocked sizes, rather than being left to search alone.
Product advice
Reviews mention useful guidance on both bra fit and perfume selection, including help choosing a style that suits the shopper.
Comfortable service
Several shoppers describe patient, supportive assistance that made an otherwise awkward fitting experience feel relaxed and unhurried.
Smooth checkout
Some customers found transactions quick and straightforward, with staff handling changes to their selections patiently.
Fragrance choice
The store carries more than lingerie; one review compares different vanilla mists and notes that the branch also has pajamas and other items.
Tips for a Better Visit
Request fitting. Ask for a fitting-room size check if you are unsure; reviews describe staff bringing alternative sizes and helping find the right fit.
Check returns. Before exchanging an item, confirm whether a refund is allowed and where any Aura credit can be used.
Confirm checkout. If you are making a large selection, check that the payment system is working first; one shopper learned it would be unavailable for two days.
Compare mists. If you are choosing a vanilla mist, compare the scents rather than assuming they smell alike; one shopper found one sweeter and another stronger.
Check promotions. Ask whether the fragrance you want is discounted: a shopper bought Gilded Vanilla at 50% off, though the promotion may vary.
Plan the visit
Practical details
Dubai Hills Mall - Ground floor Unit - 169 Umm Suqeim St
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Common Concerns
Cash problems
One customer said a purchase was refused because the store did not have enough change to complete the transaction.
Checkout delays
A shopper reported waiting 15 minutes to pay, while another found the checkout system unavailable after spending almost an hour choosing items.
Return confusion
A customer said an item that could be returned was incorrectly exchanged, and Aura credit later turned out to work only in the UAE.
Insensitive comment
One fitting-room interaction included a dieting comment after the customer said she felt uncomfortable about her weight.
Durability complaint
A customer reported that a bikini became damaged after two uses and that shorts became loose after one hand wash.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
500 dirhams
bikini
““Hello, I purchased a bikini from your store for 500 dirhams, and after just two uses, it became damaged”Google review · June 2025
DXB
LOCAL
LOCAL
The Bottom Line
Victoria’s Secret is a lingerie store where the most useful part of the visit may be the in-person help. Customers come for bras, panties and sleepwear, and reviews repeatedly describe staff helping with bra fittings, finding a true or rare size, and choosing perfume. Pajamas also appear in one shopper’s purchase, while another explored the store’s body mists.
The fitting experience is often described as patient and comfortable. One parent said staff helped both her and her daughter find the right fittings without rushing, and another customer received assistance even though she initially had no plans to buy. That makes the store worth considering if sizing is difficult or you would rather have advice than guess.
Fragrance shoppers can compare options such as Gilded Vanilla and Bare Vanilla; a review found the former sweeter and the latter stronger, with Gilded Vanilla bought at 50% off. Promotions are not guaranteed, so ask before paying. There are some practical cautions.
Reviews report a 15-minute payment wait, a checkout system unavailable for two days, and one refused sale due to insufficient change. Check that checkout is operating before spending a long time browsing, and clarify return rules and Aura credit restrictions before exchanging anything. One customer also reported a bikini damaged after two uses.