Bra fitting
Associates often help customers check fit carefully, including trying multiple bras before choosing a size.
Victoria's Secret
Downtown Dubai
Victoria's Secret in Downtown Dubai is a lingerie store where shoppers can browse bras, lingerie and sleepwear. Reviews especially highlight hands-on bra fitting, with staff helping customers work through sizes, comfort and style in an elegant store setting.
Reputation Score
4.3
★★★★☆
624 ratings
Source: Google Maps
The Good Stuff
Comfortable bras
Customers mention comfortable bras, good fabric and feeling more confident after the fitting process.
Helpful guidance
Several reviews describe thoughtful recommendations that match a shopper's preferences rather than simply pushing a sale.
Store aesthetics
The store's appearance and selection are both noted positively, making browsing feel more pleasant.
Product quality
Reviews praise the quality, soft fabrics and range from minimal designs to more expressive styles.
Late welcome
One group said the team remained warm and helpful even when they were the last customers before closing.
Tips for a Better Visit
Request fit checks. Ask for a proper fit check and try more than one bra before settling on a size.
Set boundaries. If you prefer to browse alone, say so clearly; one shopper found constant recommendations and upselling overwhelming.
Check labels. For beauty products such as mist sprays, check the packaging for expiry and production dates before leaving.
Avoid sales. Expect more crowding during sales; visiting outside sale periods may make browsing easier.
Ask about Aura. If you use the Aura app, ask staff to explain the available offers before paying.
Plan the visit
Practical details
Dubai Mall - Ground Floor - Financial Ctr St - next to Fashion Avenue
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 11:00 PM |
Popular Mentions
Sleep wear
Sleep wear is mentioned as a shopping target alongside bras and other collections.
Pajamas
Customers mention purchasing pajamas and pairing them with other selected items.
Lingerie
The store is used for browsing and buying lingerie, including everyday pieces and favourites.
Swimsuit
One shopper specifically sought lingerie and a swimsuit with help choosing suitable items.
Common Concerns
Upselling pressure
One shopper felt followed around, monitored and repeatedly pushed towards extra purchases instead of being given space.
Uneven service
Staff experiences vary: one review describes rude behaviour, while another says help disappeared after a large purchase.
Crowding
The store can become congested, with shoppers mentioning partners and young children making browsing harder.
Product knowledge
A shopper asking for modal pyjamas was repeatedly directed to thermal, silk and cotton items instead.
Date labels
One customer bought a mist spray and found no expiry or production date at home.
DXB
LOCAL
LOCAL
The Bottom Line
Victoria's Secret in Downtown Dubai is geared towards shoppers looking for bras, lingerie, sleepwear and beauty products. The clearest strength in the reviews is bra fitting: customers describe help with size checks, trying multiple bras, and balancing comfort, style and fit. The store is also described as elegant, well arranged and stocked with attractive, good-quality pieces.
Service is the deciding factor here, and it can vary. Many shoppers received patient, thoughtful guidance, including help choosing lingerie and swimsuits for a partner or finding comfortable bras. Others felt watched and pushed towards extra purchases, while a few reported rude treatment or staff who lacked knowledge of specific fabrics such as modal.
If you want independent browsing, say that upfront; if you need help, ask directly for a thorough fit check rather than accepting the first size offered. The shop may feel congested during sales, and one visit involved partners and young children making the space harder to browse. Beauty-product buyers should inspect packaging before leaving: a customer reported that a mist spray had no expiry or production date.
Aura app users can also ask about available offers, which one group found useful when buying pajamas.
People Also Search
No related places available yet.