Fresh produce
Several shoppers praise the fresh fruits and vegetables, making produce one of the stronger reasons to visit.
VIVA Supermarket - Al Qusais, Dubai
Al Qusais
VIVA Supermarket is a discount grocery store in Al Qusais, with everyday food and non-food items, including European products and budget-friendly household essentials. Reviews point to fresh fruits and vegetables, unusual brands, and prices that can make a small top-up shop worthwhile.
Reputation Score
4.0
★★★★☆
478 ratings
Source: Google Maps
The Good Stuff
European products
The branch carries a distinctive range of European and lesser-known international products rather than only mainstream brands.
Low prices
Reviews repeatedly describe the pricing as reasonable, with regular offers helping keep grocery and household purchases affordable.
Household value
Kitchen rolls, garbage bags and cat litter are specifically described as good-value purchases, including for frequent multi-cat use.
Clean floors
One long-time shopper found the floors and shelves consistently neat and clean during repeated visits.
Tips for a Better Visit
Avoid rush. Try visiting outside peak periods if possible; a review says a single cashier can leave shoppers waiting for a long time.
Check receipts. Compare shelf labels with the scanned prices before leaving, especially for larger shops or heavier items.
Bring smaller notes. Avoid paying a small bill with AED 1,000 if you can; one customer was refused because the counter lacked change.
Inspect deliveries. Check fresh and chilled delivery items immediately, since reviews mention spoiled mozzarella, eggs and bread arriving through apps.
Plan the visit
Practical details
289 - 289 Damascus Street
Al Qusais - Al Qusais Ind. First, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 1:00 AM |
| Sun | 8:00 AM – 1:00 AM |
Popular Mentions
Amica potato crisps
A reviewer found these crisps delicious and worth considering among VIVA's own-brand or lesser-known grocery finds.
Ora laundry Gel
The active version was praised for washing well and having a pleasant smell.
Augusto Forest berries ice cream
A reviewer liked this ice cream's berry sorbet layer and berry topping.
Gustibus pestos
The calabrese and truffle versions received a particularly positive mention.
Fresh juice machines
Fresh juice machines are mentioned as an available feature, although one review says they are often left without fruit and reported as not working.
Common Concerns
Long queues
Customers report that one cashier often serves the branch even during peak hours, creating lengthy checkout waits.
Limited selection
The range can feel narrower than at larger supermarkets, with shoppers noting missing categories and fewer familiar brands.
Produce quality
Although other reviews praise the produce, one shopper reported low-quality vegetables at this branch.
Delivery issues
Online orders have been reported with missing items, incorrect substitutions, leaking tofu, overripe mangoes and spoiled goods.
Price mismatches
One shopper found shelf prices differed from the receipt and said the branch did not refund the difference without a return.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
75dhs
3 empty plastic bags
“Also, last time when I use talabat app to order, they charge me 75dhs extra for 3 empty plastic bags!!! Horrible!! I called talabat and make complaint, fortunately for that incident I got my refund”Google review · August 2025
DXB
LOCAL
LOCAL
The Bottom Line
VIVA Supermarket in Al Qusais is built around discount grocery shopping, with food and non-food basics at prices many reviewers consider reasonable. It is especially useful for fresh fruits and vegetables, European products and less familiar international brands. Shoppers also mention practical value in items such as cat litter, kitchen rolls and garbage bags, while the range may feel smaller than a large chain.
There are some good finds beyond staples. Reviews specifically praise Amica potato crisps, Ora laundry Gel, Augusto Forest berries ice cream and Gustibus pestos, though one detailed shopper advises being selective because quality varies between products. Familiar brands such as Pepsi, Coca-Cola, 7up, Almarai, Al Ain Farms and Al Rawabi may not be consistently available.
The main drawback is service at this branch. One cashier may handle the queue even at busy times, and customers are generally expected to pack their own shopping. Delivery orders bring extra risk: reviewers describe missing items, incorrect products, leaking tofu, overripe mangoes and spoiled chilled goods.
Check prices against shelf labels, inspect deliveries promptly and avoid paying a small bill with a very large note if possible.