Low prices
Reviews consistently point to economical pricing, with some shoppers comparing favourably against Waitrose and nearby supermarkets.
VIVA Supermarket - Damac Hills, Dubai
Damac Hills
VIVA Supermarket in Damac Hills is a neighbourhood discount grocery store where you can pick up everyday essentials, snacks, dairy and some distinctive imported or ethnic products. It is worth considering for low prices and genuine offers, though fresh-food quality and parking deserve a careful look.
Reputation Score
4.1
★★★★☆
297 ratings
Source: Google Maps
The Good Stuff
Distinctive range
The store carries unique products and European, local and ethnic lines that shoppers do not always find in other supermarkets.
Real offers
Customers mention strong discounts, including Sunday bargains and additional savings through the mobile app.
Convenient location
Its position is handy for the Damac Hills community and convenient for nearby residents making routine grocery trips.
Helpful staff
Several reviews describe the staff as friendly or helpful, although service experiences are not entirely consistent.
Spacious layout
One recent shopper found the branch spacious and well organised, with products that are not widely available elsewhere.
Tips for a Better Visit
Check freshness. Inspect fruit, vegetables, chilled goods and meat before paying; reviews mention inconsistent produce and spoiled items.
Check receipts. For online orders, compare the app, physical receipt and delivered goods line by line before accepting the total.
Plan parking. Allow extra time or visit outside busy periods, as shoppers report very limited parking and blocked access during peak hours.
Bring change. Carry small change if possible: one shopper said they could not buy anything without it.
Expect alternatives. If you need famous brands such as Nutella or Coca-Cola, check availability first because the range leans toward newer or alternative brands.
Check dates. Look closely at expiry dates, especially on chilled products; a customer reported receiving tofu that had expired months earlier.
Plan the visit
Practical details
Hessa St
Al Hebiah Third - DAMAC Hills, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 1:00 AM |
| Sun | 8:00 AM – 1:00 AM |
Popular Mentions
Snacks
Snacks are among the product categories one shopper found particularly good value.
Dairy
Dairy products receive a positive mention alongside snacks in a review of the branch's budget range.
Cooked beetroot
Cooked beetroot was specifically purchased by one customer, who disputed the price charged.
Tofu
Tofu is available in the chilled range, but one customer reported finding it well past its expiry date.
Common Concerns
Freshness concerns
Reviews report inconsistent fruit and vegetable quality, including spoiled berries, avocados, eggs, sausages and mouldy garlic.
Limited parking
Parking is repeatedly described as difficult, with too few spaces and delivery bikes or cars affecting access during busy periods.
Stock gaps
Some shoppers could not find planned essentials in-store, while online orders also arrived with missing items.
Online discrepancies
One delivery review alleges price differences between the app and receipt, omitted items and poor-quality produce; check orders carefully.
Uneven service
Although some customers praise the team, others report rude behaviour, limited assistance and delayed or difficult delivery support.
DXB
LOCAL
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The Bottom Line
VIVA Supermarket in Damac Hills is aimed at shoppers who want a cheaper alternative for everyday groceries. You can buy basics, snacks, dairy, bakery items, meat, poultry, chilled goods and fruit and vegetables, while the range also includes unique ethnic foods and products from European and local brands. Several customers say the prices beat nearby supermarkets, and Sunday offers plus mobile-app discounts can make the basket even cheaper.
The trade-off is consistency. Reviews describe fruit and vegetables as hit-and-miss, with examples including mouldy berries, spoiled avocados, rotten eggs and sausages, and garlic with mould. Another customer reported tofu past its expiry date, so check dates and freshness before leaving.
Meat also attracts caution from one shopper who prefers a separate butcher for fresher cuts. Parking is the practical headache. Shoppers repeatedly mention too few spaces, delivery bikes at the entrance and cars blocking the road, particularly at busy times.
Stock gaps are another recurring complaint, including missing essentials and items absent from online deliveries. If you order through Talabat, compare the app total, receipt and delivered items carefully. For a quick Damac Hills shop, it can work well when bargains matter more than brand choice or a completely predictable fresh-food selection.