Low Prices
European-origin groceries are repeatedly described as cheaper than larger supermarkets, with one review claiming prices up to 50% lower than Carrefour.
VIVA Supermarket - JLT Cluster E, Dubai
Jumeirah Lake Towers
VIVA Supermarket is a discount-focused neighbourhood grocery in Jumeirah Lake Towers, with European-origin products and everyday essentials at relatively low prices. Reviews also point to frozen foods, fresh produce and household goods, making it useful for a quick basics shop rather than a full weekly stock-up.
Reputation Score
3.7
★★★★☆
182 ratings
Source: Google Maps
The Good Stuff
Daily Essentials
The store covers everyday shopping with bread, fruits, vegetables, meat, frozen foods and other basics.
Frozen Range
The frozen section includes practical options such as mixed vegetables, beans and paratha.
Online Ordering
A review reports that VIVA orders can be placed through Talabat for online delivery.
Tips for a Better Visit
Check Receipts. Compare shelf prices with the till total and ask for a receipt before leaving; customers report sale-price discrepancies.
Inspect Freshness. Check meat, fruit, vegetables and eggs carefully before buying, given reports of spoiled meat, rotten fruit and broken eggs.
Consider Talabat. If you want to avoid an in-store queue, one review says online delivery is available through Talabat.
Expect Basics. Plan this as a quick essentials run rather than relying on it for a broad international selection.
Plan the visit
Practical details
Tower - Cluster E
Al Thanyah Fifth - Jumeirah Lakes Towers, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 1:00 AM |
| Sun | 8:00 AM – 1:00 AM |
Common Concerns
Long Queues
Checkout delays are a recurring complaint, with reports of one cashier serving long lines and waits reaching 30 minutes.
Poor Service
Several customers describe rude or unhelpful interactions at the tills, including staff shouting or failing to answer questions.
Freshness Issues
Reviews include complaints about bad-smelling meat, rotten fruit, stale walnuts and broken eggs, so fresh items need checking.
Limited Choice
The range can feel narrow: customers say there are not many choices and that some products are unavailable.
Store Condition
One detailed review reported wet, dirty floors, while another described the store as not especially clean.
DXB
LOCAL
LOCAL
The Bottom Line
VIVA Supermarket in Jumeirah Lake Towers is geared towards budget grocery runs. You can pick up everyday staples, European-origin products, frozen food and household supplies, with several customers saying prices are lower than nearby larger supermarkets. The frozen section is noted for mixed vegetables, beans and paratha, while reviews also mention plant-based milk and Ukrainian butter.
The trade-off is consistency. Product choice is not especially broad, and some shoppers say items can be unavailable or mostly local. Fresh food deserves a quick inspection: reviews describe wilted cilantro, rotten fruit, broken eggs and meat or beef steak with a bad smell.
That does not make every fresh purchase problematic, but it is a sensible reason to check dates, packaging and produce before paying. Checkout is the main practical frustration. Customers repeatedly report one cashier handling busy periods, with waits of up to 30 minutes and particularly long queues between 5pm and 7pm.
Service complaints include rude interactions, slow tills and missing receipts. Check the shelf price against your bill, request the receipt and consider Talabat delivery if you would rather avoid the queue. For a focused, low-cost essentials trip, it can be useful; for a relaxed shop or specialist range, expectations should stay modest.