Fast decisions
Several applicants reported Australian visa approvals shortly after biometrics, including one approval within hours.
VizTrack Immigration Services
Al Garhoud
VizTrack Immigration Services is an Al Garhoud consultancy supporting relocation and visa applications for destinations including Australia and Canada. Reviews mention Australian visa applications, Canadian permanent residence and study permits, with some applicants reporting approvals after biometrics or around one month after document submission.
Reputation Score
3.9
★★★★☆
118 ratings
Source: Google Maps
The Good Stuff
Study permits
Two reviews say Canadian study permits were approved within one month after documents were ready and submitted.
Document guidance
A Canadian PR applicant said the team explained requirements, requested documents early and helped tackle queries.
Lithuania permit
One truck-driver applicant reported receiving a Lithuania TRC within five months with support throughout the process.
Canada visit visa
A customer reported a successful Canadian visit visa application and described the guidance as detailed and responsive.
Tips for a Better Visit
Read refunds. Before paying, clarify the refund window in writing; one review says eligibility ended after 24 hours.
Verify jobs. If a package includes employment, confirm the employer, job and work-authorisation route independently before paying.
Set milestones. Ask for written processing milestones and response commitments, since one applicant reported two years without results or replies.
Prepare documents. Have every requested document ready before submission; reviews link complete paperwork with a smoother process.
Track biometrics. Ask what happens after biometrics and what timeline is realistic; reported outcomes ranged from minutes to five months.
Plan the visit
Practical details
Al Fattan Plaza - Office Number 1001 - 10th Floor
Al Garhoud, Dubai
| Mon | 9:00 AM – 5:30 PM |
| Tue | 9:00 AM – 5:30 PM |
| Wed | 9:00 AM – 5:30 PM |
| Thu | 9:00 AM – 5:30 PM |
| Fri | 9:00 AM – 5:30 PM |
| Sat | 9:00 AM – 5:30 PM |
| Sun | Closed |
Common Concerns
Long delays
Several customers say applications remained unresolved for two years or more, sometimes with only automated updates.
Poor responses
Reviews describe unanswered calls, emails and messages, especially when customers followed up about refunds or stalled applications.
Refund terms
One customer says the agreement allowed refunds only within 24 hours and felt the terms strongly favoured the agency.
Job mismatch
A review alleges that a package promising a job and employer in Australia resulted in a tourist visa without the promised work arrangement.
Expired permit
A customer reported paying for a Poland promise, then receiving no visa assistance after the work permit expired.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
16000AED
tourist visa
“However, you only provided me the tourist visa with that 16000AED”Google review · February 2024
DXB
LOCAL
LOCAL
The Bottom Line
VizTrack Immigration Services, based in Al Garhoud, helps with immigration and visa applications for destinations such as Australia, Canada and European countries. Reviews specifically mention Australian visa applications, Canadian visit visas, Canadian permanent residence and study permits, plus a Lithuania truck-driver work permit. Some customers describe clear document guidance and successful outcomes: one reported a Canadian study permit within a month, while others reported Australian approvals shortly after biometrics.
The review picture is sharply mixed. Positive accounts praise step-by-step help, regular updates and support with paperwork. A Lithuania applicant said a TRC arrived within five months, and another Canadian applicant said the team requested documents early and explained possible obstacles.
The main caution is not the visa process itself but what happens when an application stalls. Multiple reviewers describe two-year delays, unanswered calls or messages and difficult refund discussions. One review says the agreement limited refund eligibility to withdrawals within 24 hours.
Other complaints allege that packages promising jobs or employers delivered only tourist visas, or left work permits to expire without further visa support. Before committing money, read every refund clause, get promised jobs and employers documented, and agree on communication milestones in writing. Treat the reported timelines as individual outcomes, not guarantees.