Emergency support
During flight disruption, the team arranged replacement hotels, meals and airport transfers so travellers could get home safely.
Voyage Tours
Business Bay
Voyage Tours is a travel agency and destination management company in Business Bay, arranging Dubai transfers, private tours and excursions. Reviews highlight desert safaris, including a vintage Land Rover heritage trip, as well as help securing Museum of the Future tickets and other Dubai attractions.
Reputation Score
4.1
★★★★☆
190 ratings
Source: Google Maps
The Good Stuff
Tour variety
Customers have booked desert safaris, heritage trips, yacht charters, sightseeing tours and attraction tickets through the agency.
Clear planning
One review describes tour options and booking choices being explained clearly, making it easier to select suitable activities.
Heritage option
The vintage Land Rover desert trip included wildlife spotting, traditional music, a feast and guided stargazing rather than standard dune bashing.
Comfortable vehicles
A transfer review praised the cars and said the driver shared information about Dubai and its sights on the way to the hotel.
Safari care
A desert safari review mentions a polite driver, trained camels, a functioning buggy and attentive supervision in the desert.
Last-minute bookings
A customer said the agency accommodated an excursion request made at the last minute.
Tips for a Better Visit
Confirm timing. Ask for the expected wait and route before booking a shared airport transfer; one traveller spent four hours reaching the hotel.
Verify tickets. For attraction tickets, confirm delivery and refund terms in writing before paying, after one report of paying 500 AED without receiving tickets.
Check vehicle. If vehicle condition matters, confirm the assigned car before departure; one review specifically reported a dirty, smelly vehicle.
Request options. Ask about alternatives to standard dune bashing: a reviewed heritage trip used vintage Land Rovers and included wildlife spotting and stargazing.
Plan attractions. Ask whether hard-to-find attraction tickets can be arranged; one customer received Museum of the Future tickets despite official-site sell-outs.
Plan the visit
Practical details
Westburry Business Tower 26 floor, Office 2601-2604
Business Bay, Dubai
| Mon | 10:00 AM – 7:00 PM |
| Tue | 10:00 AM – 7:00 PM |
| Wed | 10:00 AM – 7:00 PM |
| Thu | 10:00 AM – 7:00 PM |
| Fri | 10:00 AM – 7:00 PM |
| Sat | 10:00 AM – 7:00 PM |
| Sun | 10:00 AM – 7:00 PM |
Popular Mentions
Museum of the Future
A customer said the agency arranged Museum of the Future tickets even though the official website showed extended sell-outs.
Yatch trip
Customers mention yacht bookings, including a family trip and a three-hour boat charter with swimming and a barbecue meal.
Hot air balloon flight
A customer booked a hot air balloon flight alongside other excursions and described its organisation as comfortable throughout.
Private tour of Abu Dhabi
One private Abu Dhabi tour included the Grand Mosque, Palace hotel, palace tour and Heritage Village.
Common Concerns
Transfer delays
One arrival transfer took about four hours because of a one-hour wait and repeated driving across Dubai for other passengers.
Unfulfilled tickets
One customer reported paying for tickets but receiving neither the tickets nor a refund, followed by unanswered emails and calls.
Vehicle condition
A review described one vehicle as dirty and smelly, which conflicts with other customers’ positive comments about the cars.
Late driving
A customer said an airport transfer arrived 30 minutes late and described the driving as reckless.
Rude service
Several reviews complain about rude staff or tour operators, so service appears inconsistent between bookings.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
500 AED
tickets
“I paid 500 AED to book tickets on 10th May 2023 , i didn't received any ticket or refund amount”Google review · June 2023
DXB
LOCAL
LOCAL
The Bottom Line
Voyage Tours is a Business Bay travel agency and destination management company where visitors can arrange airport transfers, Dubai sightseeing and excursions. The reviews are strongest on activity planning: customers mention desert safaris, a three-hour boat charter, a vintage Land Rover heritage trip and tickets for the Museum of the Future. The excursion range goes beyond standard dune bashing.
One heritage outing included wildlife spotting, traditional music, a feast and guided stargazing, while another safari included camel riding, a buggy drive, a buffet and a show. Customers also describe clear explanations of tour choices, last-minute arrangements and comfortable vehicles on some transfers. Service is not completely consistent.
During major flight disruption, several travellers praised the team for arranging replacement hotels, meals and airport transfers. However, another customer waited from 4pm until 8pm after being routed around Dubai, and separate reviews report a dirty, smelly car, late driving and rude interactions. One serious complaint says 500 AED was paid for tickets without receiving either tickets or a refund.
Confirm shared-transfer timing, vehicle details and ticket or refund terms before paying.