Quality products
One customer praised the supermarket for good-quality products alongside excellent service.
W Mart Supermarket - Binary Tower | Business Bay
Business Bay
W Mart Supermarket in Business Bay focuses on everyday groceries, with the business describing its range as centred on organic foods. Reviews also point to a hot food section and delivery service, making it useful for quick meals or essentials when you live or work nearby.
Reputation Score
4.1
★★★★☆
346 ratings
Source: Google Maps
The Good Stuff
Reliable delivery
A delivery order reached a resident on the 15th floor when the building lift was not working.
Healthy selection
A review specifically noted the emphasis on healthy foods and well-displayed items.
Hot food
The hot food section received praise, with friendly service at the counter.
Welcoming atmosphere
One Binary Tower customer described the manager and staff as friendly and said music gives the area a warmer feel.
Tips for a Better Visit
Carry smaller notes. Bring smaller cash or check change before ordering; customers reported repeated problems with 100 and 500 AED notes.
Check prices. Look for the shelf price and verify the bill before paying, especially for packaged items such as yogurt.
Confirm delivery. Repeat your order and payment method with the delivery team, since one customer reported an incorrect food order and cash-payment confusion.
Allow extra time. If ordering delivery, allow a generous buffer rather than relying on a quick drop-off.
Try hot food. For a ready-to-eat option, the hot food section was specifically praised for its food and counter service.
Plan the visit
Practical details
Business Bay - Dubai
Business Bay, Dubai
| Mon | 7:00 AM – 12:00 AM |
| Tue | 7:00 AM – 12:00 AM |
| Wed | 7:00 AM – 12:00 AM |
| Thu | 7:00 AM – 12:00 AM |
| Fri | 7:00 AM – 12:00 AM |
| Sat | 7:00 AM – 12:00 AM |
| Sun | 7:00 AM – 12:00 AM |
Popular Mentions
Vietnamese spring roll
A Vietnamese spring roll is specifically mentioned, although one customer reported a hair in theirs.
Salad counter
The salad counter is mentioned in a complaint about a customer waiting five minutes for service.
Salik
One customer bought Salik at the branch and reported a problem getting change for a 500 AED note.
Common Concerns
Change shortages
Several customers reported being unable to complete purchases because staff lacked change for 100 or 500 AED notes.
Price concerns
A customer reported paying 41 Dirham for a 450-gram yogurt and said prices were not clearly displayed.
Order delays
One delivery customer found the wait too long and said staff did not repeat the order to confirm details.
Food complaint
A customer stopped ordering after finding a strand of hair in a Vietnamese spring roll.
Service allegation
One customer alleged they were ignored at the salad counter for five minutes because of their skin colour.
DXB
LOCAL
LOCAL
The Bottom Line
W Mart Supermarket serves residents and workers around Business Bay, with a focus on everyday groceries and an advertised emphasis on organic foods. The reviews suggest two practical reasons to stop in: the hot food section for a ready-to-eat meal and delivery when carrying groceries upstairs is difficult. One customer said a delivery reached the 15th floor while the building lift was out of order.
Product quality and presentation receive positive mentions, including a review praising the healthy-food selection and well-displayed items. Staff experiences are mixed, though: some customers describe the team as friendly and helpful, while another reported being ignored at the salad counter and raised a serious discrimination complaint. The biggest practical warning is cash handling.
Multiple customers say the branch could not provide change for 100 or 500 AED notes, with one person saying a food purchase was refused. Check prices carefully before paying too; a customer reported a 450-gram yogurt costing 41 Dirham and said prices were not displayed clearly. Delivery also needs a little vigilance.
Reviews mention long waits, orders not being repeated back, an incorrect food item and confusion over cash payment. Confirm the order and payment method, and allow extra time.