Waffle texture
Waffles are praised for being crisp outside, soft inside and available with plenty of toppings.
Waffle & Crepe co.
Dubai Festival City
Waffle & Crepe Co. is a dessert-focused coffee shop in Dubai Festival City, serving waffles, crepes, pancakes and drinks alongside savoury options. Reviewers particularly mention the Brownie Kunafa Bear, crisp-topped waffles and creative Crepe Sushi, with a cosy setting that suits families and shopping breaks.
Reputation Score
4.7
★★★★★
264 ratings
Source: Google Maps
The Good Stuff
Dessert standouts
The Brownie Kunafa Bear and waffle brownie jenga are two distinctive dessert choices reviewers enjoyed.
Coffee pairing
Coffee works well alongside the sweets, with positive mentions for lattes, cappuccino and espresso.
Cosy setting
Several reviews describe the café as warm, cosy and inviting for family time or catching up.
Breakfast choice
Breakfast includes sweet and savoury combinations, including mini pancakes and beef bacon with eggs.
Creative dishes
Crepe Sushi gives the menu a less predictable option beyond standard waffles and crepes.
Tips for a Better Visit
Try desserts. Start with a signature sweet such as the Brownie Kunafa Bear if dessert is your main reason for visiting.
Allow time. Build in extra time during busy periods, as one diner waited around 35 minutes and others reported staggered serving.
Clarify breakfast. If ordering toast or eggs, confirm the accompaniments and preparation, since one breakfast arrived without butter and jam pats.
Choose carefully. For a first visit, prioritise the better-known waffles or crepes if you are unsure about the savoury pizza dough.
Plan the visit
Practical details
Al Kheeran - Dubai Festival City - Dubai - United Arab Emirates
Al Kheeran - Dubai Festival City, Dubai
Popular Mentions
Dubai waffle
A family-reviewed waffle that received especially enthusiastic feedback.
Pistachio latte
A recommended coffee choice, particularly when visiting with children or family.
Cinna cake
A cinnamon crepe variation mentioned alongside Chocolate Paradise as a dessert favourite.
Common Concerns
Slow service
Multiple reviews report long waits, including one order that took around 35 minutes and food arriving at different times.
Air conditioning
One recent visit found the air conditioning was not working, which affected comfort.
Basic décor
The furniture and overall style may feel plain compared with the more polished atmosphere some diners expect.
Pizza dough
A chicken pizza review found the toppings tasty but the dough notably hard and chewy.
Order accuracy
Communication issues led to substitutions and incorrect preparation for toast, cheese manakish and eggs in one visit.
DXB
LOCAL
LOCAL
The Bottom Line
Waffle & Crepe Co. is a dessert-led coffee shop in Dubai Festival City where you can settle in for waffles, crepes, pancakes and coffee, or choose from a smaller savoury selection. The strongest review-backed draws are the crisp-edged, soft-centred waffles, the Brownie Kunafa Bear, waffle brownie jenga and the creative Crepe Sushi.
Breakfast also has appeal, with fruity mini pancakes and beef bacon with eggs mentioned together. The setting is generally described as cosy, warm and family-friendly, making it a useful stop during a shopping trip or for a relaxed catch-up. Coffee receives steady praise, and the pistachio latte is a popular recommendation.
Staff are often described as friendly and attentive, though communication has occasionally caused incorrect orders. Service speed is the main caution. Reviews mention long waits, food arriving at different times and, in one case, an iced tea that never arrived after 40 minutes.
Visit when you have time to spare, particularly if the mall is busy. A few diners also reported basic décor, an unpleasant kitchen smell or non-working air conditioning. Feedback on savoury food is mixed: the chicken pizza toppings were liked, but one review found the dough hard and chewy.
Pricing is described variously as reasonable, well-priced or a little expensive for a treat.