Fresh produce
Fruit and vegetables are consistently described as fresh, high-quality and beautifully presented, including unusual varieties such as black tomatoes.
Waitrose
Downtown Dubai
Waitrose is a grocery store in Downtown Dubai, known for fresh British produce, imported ingredients and store-brand groceries. Shoppers can also pick up ready-to-eat meals, including salads and cooked dishes, while visiting the mall.
Reputation Score
4.4
★★★★☆
4,239 ratings
Source: Google Maps
The Good Stuff
British favourites
It is a useful stop for British groceries and harder-to-find imported items, including a well-stocked pork section.
Ready meals
The cooked-food section includes salads, bakery items and hot meals for a quick bite while shopping in the mall.
Easy layout
The store is repeatedly described as clean, tidy and easy to navigate, with efficient checkout and self-service options.
International range
The large store carries rare products from different countries, alongside fresh groceries and household essentials.
Small cafe
A small cafe provides somewhere to grab a quick drink or bite during a grocery run.
Tips for a Better Visit
Avoid peaks. Go outside peak mall hours if you want a quicker checkout; one review says the store gets crowded and waiting times increase.
Check portions. Look closely at the size of ready meals before paying, especially hot dishes and cooked salmon, which one shopper found unusually small.
Inspect produce. Check boxes of premium fruit before leaving; a shopper reported that half a box of grapes was spoiled.
Use self-checkout. For a small grocery run, try the self-service tills, which reviews mention as a faster option when available.
Ask about gluten-free. Allow extra time to locate gluten-free items because there is no dedicated section and the products are not clearly marked.
Plan the visit
Practical details
LG - 144 - Financial Ctr St
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
Salad bar
The salad bar is mentioned as one of the convenient ready-to-eat options for a quick meal in the mall.
Mutton biryani
The mutton biryani received positive feedback, especially from diners who enjoy spicy food.
Thai red prawn curry
One meal review liked the Thai red prawn curry for its balanced flavours and fresh ingredients.
Fresh flowers
Fresh flowers and bouquet arrangements are available, including options chosen with staff assistance.
Common Concerns
Premium pricing
Prices are often higher than at other supermarkets, and some shoppers feel the premium is not justified for prepared food.
Small portions
A review reports that ready-cooked salmon and hot dishes had become much smaller while costing around 25 dhs.
Uneven service
Several reviews describe rude or unhelpful employees at the pastry, cashier and hot-food counters, despite other positive staff experiences.
Gluten-free search
Gluten-free products are scattered around the supermarket without a dedicated section or clear markings.
Quality checks
One shopper found half a box of premium grapes spoiled, while another received burnt grilled chickens.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 4
a glass with ice
“Please check your invoice, I ordered one fresh orange juice and one fresh carrot juice (already over priced) and when i asked for a glass with ice to mix they wanted to charge me AED 4”Google review · April 2026
DXB
LOCAL
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The Bottom Line
Waitrose is a large supermarket in Downtown Dubai, inside Dubai Mall, and is especially useful when you want British favourites, imported ingredients or carefully presented fresh produce. The shop also works for a quick meal: shoppers mention the salad bar, bakery, cooked-food counter and small cafe, with dine-in seating available. Fresh fruit and vegetables are the strongest theme in the reviews, including unusual produce such as black tomatoes.
There is also a well-stocked pork section and a wide international range, making this more than a basic essentials stop. The store is clean, spacious and easy to navigate, with self-service checkouts for faster trips. The trade-off is price.
Several customers consider Waitrose expensive, and one recent review says ready-cooked salmon and hot dishes had shrunk to roughly half-palm portions for around 25 dhs. Food quality is not completely even either: reviews mention spoiled premium grapes and burnt grilled chickens. Check prepared food and produce before paying.
Service varies by counter and visit. Some shoppers describe friendly, helpful staff, while others report rude or ineffective service, including online support. It can also get crowded, so an off-peak visit should make checkout less frustrating.