Fresh produce
Fruit and vegetables are repeatedly described as fresh, colourful, neatly arranged and available in local and imported varieties.
Waitrose & Partners
Palm Jumeirah
Waitrose & Partners is an upscale supermarket in Nakheel Mall on Palm Jumeirah, with a strong reputation for fresh fruit, vegetables and imported groceries. There is also a food and coffee area, plus ready-to-eat options such as pastries and hot dishes.
Reputation Score
4.3
★★★★☆
1,040 ratings
Source: Google Maps
The Good Stuff
Imported range
The store carries a broad selection of international products, including specialist cheeses, chocolates, snacks and household essentials.
Meat seafood
Reviews highlight the fresh counters, including Scottish, New Zealand and Irish salmon, as well as pork ribs and tenderloins.
Ready food
Ready-to-eat dishes are popular, with one review specifically recommending the prime steak pie and margarita pizza.
Family touch
Fruit samples and free bananas for children are available according to one recent review.
Clean layout
Customers describe the store as clean, tidy, well-organized and easy to shop, with mall parking and wheelchair access noted.
Tips for a Better Visit
Check dates. For delivery meat, check the expiry date on arrival; one order arrived with meat expiring the next day at full price.
Check queue. At busy food counters, keep track of your place and speak up promptly if later arrivals are served first.
Ask tea. If you want tea from the café, ask about availability before ordering; one customer reported a 30-minute wait for more.
Plan parking. The branch is inside Nakheel Mall, where reviews note that mall parking is available; wheelchair access is also mentioned.
Compare prices. For a large weekly shop or seasonal items, compare prices elsewhere first; shoppers describe Waitrose as expensive for regular buying.
Plan the visit
Practical details
10 - 2 Palm Jumeirah Rd
The Palm Jumeirah, Dubai
| Mon | 7:30 AM – 11:00 PM |
| Tue | 7:30 AM – 11:00 PM |
| Wed | 7:30 AM – 11:00 PM |
| Thu | 7:30 AM – 11:00 PM |
| Fri | 7:30 AM – 12:00 AM |
| Sat | 7:30 AM – 12:00 AM |
| Sun | 7:30 AM – 11:00 PM |
Popular Mentions
Coffee
The coffee area receives positive feedback, including a review praising the drink and service.
Pastry and coffee items
Pastries and coffee are highlighted together as products customers enjoy.
Common Concerns
High prices
The premium positioning comes with noticeably higher prices; one shopper paid AED 580 for two baskets of food.
Service inconsistency
Several customers report being ignored or passed over in queues at the food and F&B counters.
Fresh food
Some ready meals received poor feedback, including hard fried rice and limited fresh-food choices.
Bread quality
A regular customer said recent baguettes were hard and dry and found staff unhelpful when asking which bread was freshest.
Coffee concern
One customer reported finding a sharp plastic object in takeaway coffee, a serious product-safety complaint.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 580
two baskets of food
“Extremely expensive (AED 580 for two baskets of food) and they even charge 0”Google review · September 2022
DXB
LOCAL
LOCAL
The Bottom Line
Waitrose & Partners sits in Nakheel Mall on Palm Jumeirah and suits shoppers looking for better-than-basic groceries rather than the lowest bill. The strongest feedback centres on fruit and vegetables, imported products, meat and seafood, with one review praising salmon from Scotland, New Zealand and Ireland. The range also covers household essentials, specialist cheeses and snacks.
The ready-food counter gives you something to eat on the spot or take home. Reviewers recommend the prime steak pie and margarita pizza, while pastries and coffee are recurring favourites. There are occasional samples, and one customer appreciated free bananas for children.
The shop itself is generally described as clean, spacious and well organised; mall parking and wheelchair access are mentioned in reviews. Price is the main trade-off. Several shoppers call it expensive, including one who paid AED 580 for two baskets, and another who found a five-pack of Cadbury Creme Eggs had risen to AED 36.
Fresh-food quality is not entirely consistent either: fried rice was described as hard, baguettes as dry, and a delivery order contained meat expiring the next day. Service reviews are mixed. Some staff are praised for being helpful, but repeated complaints describe queue problems and inattentive or rude counter service.
Check dates on delivered perishables and allow extra time at busy food counters.