Easy ordering
The app makes pickup, delivery and special-care instructions straightforward, with some customers also receiving item photos.
Washmen™ - 25/Mins Home Pickup!
South Ridge
Washmen is an app-booked laundry and dry-cleaning service serving South Ridge with home pickup and delivery. Reviews highlight its wash-and-fold option for fresh, neatly packed clothes and its shoe-care service, including cleaning and restoration of suede sneakers and heels.
Reputation Score
4.9
★★★★★
233 ratings
Source: Google Maps
The Good Stuff
Neat returns
Wash-and-fold orders are regularly described as clean, fresh, neatly folded and ready to put away.
Shoe care
Customers report impressive results on suede sneakers, hiking boots, Jordans and restored heels.
Reliable delivery
Several reviews describe punctual pickup and delivery, including a collection that arrived 30 minutes after booking.
Bulk option
The 12kg Wash Bag deal is described as useful for a family load or larger weekly wash.
Recycling pickup
Customers can add free recycling collection alongside their laundry order.
Fast support
Support has resolved ordering and billing issues quickly in some cases, including a wrongly priced order.
Tips for a Better Visit
Choose folding. Choose wash and fold for weekly laundry if saving time matters; one reviewer found it easier than washing at home.
Add notes. Use the app’s notes field to explain extra-care requirements or preferences before collection.
Check items. Review the item photos and labels when the order is logged, especially before sending expensive garments.
Ask turnaround. Standard drop-off can take two days, while next-day service was available for one customer; confirm timing when booking.
Try bulk. For a larger family load, compare the 12kg Wash Bag deal rather than ordering individual pieces.
Plan the visit
Practical details
Washmen Laundry, Tower 3
Burj Khalifa - South Ridge, Dubai
| Mon | 7:00 AM – 10:00 PM |
| Tue | 7:00 AM – 10:00 PM |
| Wed | 7:00 AM – 10:00 PM |
| Thu | 7:00 AM – 10:00 PM |
| Fri | 7:00 AM – 10:00 PM |
| Sat | 7:00 AM – 10:00 PM |
| Sun | 7:00 AM – 10:00 PM |
Popular Mentions
Dry cleaning
One customer used dry cleaning after shoe care and found both services impressive.
Pressing
Pressing is available through the app, alongside wash-and-fold and hanging options.
Common Concerns
Item damage
One reviewer reported a damaged designer jacket, ruined buttons and an unresolved compensation dispute.
Missing buttons
A tuxedo shirt was returned with its stud buttons missing, according to one customer.
Stain issues
Some reviewers say stains remained or appeared after cleaning, including on expensive abayas.
Mixed finishing
Negative reviews mention bad smells, incomplete ironing and clothes that were not properly cleaned.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
75AED
12kg of clothing to be washed
“join up to their service and they give a 65AED on your first order… we paid 75AED for 12kg of clothing to be washed and with the voucher only paid 10AED!!!”Google review · August 2025
65AED
first order
“join up to their service and they give a 65AED on your first order… we paid 75AED for 12kg of clothing to be washed and with the voucher only paid 10AED!!!”Google review · August 2025
DXB
LOCAL
LOCAL
The Bottom Line
Washmen gives South Ridge residents an app-based way to arrange laundry pickup and delivery, with wash-and-fold, pressing, dry cleaning and specialist shoe care among the services customers actually use. The main appeal is convenience: people describe the app as easy, collections as punctual and clothes as returning fresh, neatly folded and packaged. Shoe care is a notable strength in the reviews.
Suede sneakers came back looking excellent, old hiking boots were described as sparkling and soft, and one customer said four pairs—including mold-damaged heeled shoes—looked brand new after cleaning, recolouring and restoration. The service also handles items such as bedsheets and mattress toppers, with one topper reportedly restored from a moldy condition. There is useful flexibility for busy households: the app accepts extra-care notes, some customers receive photos of items at intake, and reviews mention standard two-day delivery with next-day availability.
A 12kg Wash Bag deal was praised for bulk loads, while one holidaymaker reported paying 75AED for 12kg of washing. Do take care with costly or delicate clothing, though. Other customers reported new or persistent stains, missing buttons, bad smells, damaged designer garments and frustrating compensation discussions.
Check returned items promptly and clarify handling and turnaround before sending valuables.
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