Quick service
Several visits were served quickly, with one customer describing the food as fresh and fast.
Deira
Wendy’s at Al Ghurair Centre in Deira is a food-court spot for burgers, chicken sandwiches and quick meals. Reviews particularly highlight the spicy chicken, mushroom burger and occasional value deals, though service and food consistency can vary.
Source: Google Maps
Several visits were served quickly, with one customer describing the food as fresh and fast.
Some staff explain the menu clearly and offer recommendations when customers ask.
The new mushroom burger received specific praise for its flavour and was recommended by the cashier.
The spicy chicken sandwich is a repeat favourite for at least one reviewer.
One customer reported getting two burgers, fries, a drink and a Frosty for under AED25.
A long-time customer says the Beefanator has kept the same taste and size across visits.
These items at Wendy's - Al Ghurair Centre got the most positive mentions in user reviews. Check them out!
“And of course the food was very good! Love the beef burger ♥️♥️”
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Review excerpts
“And of course the food was very good! Love the beef burger ♥️♥️”March 2026
“I tried their beef burgers and found them to be delicious.”December 2022
“Beefanator never fails to amaze me same taste same size, Wendy's is my top check on my burger checklist in Dubai”
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“Beefanator never fails to amaze me same taste same size, Wendy's is my top check on my burger checklist in Dubai”July 2022
“Asmita is very good cashier and polite. She suggest me new mushroom burger is very delicious thank you”
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“Asmita is very good cashier and polite. She suggest me new mushroom burger is very delicious thank you”April 2026
“I love Wendy's spicy chicken. If you have not tried then your next sandwich should be Wendy's spicy chicken 😋”
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“I love Wendy's spicy chicken. If you have not tried then your next sandwich should be Wendy's spicy chicken 😋”January 2026
“Fries are cold.”
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Critical review excerpts
“Fries are cold.”July 2025
“The fries had a noticeable aftertaste and tasted as if they were fried in old oil.”June 2026
“I just ordered beef big cheese burger and food was not good, beef petty seems 3 days old and hard like wood even not juicy, really disappointed from Al Ghurair center Branch”
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Critical review excerpts
“I just ordered beef big cheese burger and food was not good, beef petty seems 3 days old and hard like wood even not juicy, really disappointed from Al Ghurair center Branch”October 2024
“I ordered a beef burger with macon, however the burger I received contained only four very small pieces of macon, which was completely inconsistent with what is advertised on your menu and display images.”
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Critical review excerpts
“I ordered a beef burger with macon, however the burger I received contained only four very small pieces of macon, which was completely inconsistent with what is advertised on your menu and display images.”January 2026
“The grilled chicken burger was in a way tasteless. Even large amounts of ketchup did not make it better.”
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Critical review excerpts
“The grilled chicken burger was in a way tasteless. Even large amounts of ketchup did not make it better.”November 2018
“When we asked to replace the beef with chicken in the burger, they should have informed us that the chicken burger doesn’t come with cheese, but they didn’t say anything.”
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Critical review excerpts
“When we asked to replace the beef with chicken in the burger, they should have informed us that the chicken burger doesn’t come with cheese, but they didn’t say anything.”May 2026
“The food was cold the chicken burger was smelly.”January 2026
“Disgusting service, I got Expired Al marai orange juice 🧃.”
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Critical review excerpts
“Disgusting service, I got Expired Al marai orange juice 🧃.”May 2026
“The pepsi drink served to us tasted like it has been sitting at the counter long before we ordered. It’s like im drinking still water with color and a little flavor. We order a less ice drink as well but they served us no ice at all and not cold. Such a disappointment”
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Critical review excerpts
“The pepsi drink served to us tasted like it has been sitting at the counter long before we ordered. It’s like im drinking still water with color and a little flavor. We order a less ice drink as well but they served us no ice at all and not cold. Such a disappointment”June 2025
Visit off-peak. If timing matters, avoid busy periods: one dine-in order took 30 minutes and another reportedly took an hour.
Check the order. Before leaving or accepting delivery, check the bag and burger; one customer received a burger with no patty.
Clarify substitutions. Ask whether a chicken substitution includes cheese before paying, as one customer said this was not explained clearly.
Carry smaller cash. Do not rely on change for an AED100 note; a customer said the crew would not take the order without change.
Plan the visit
| Mon | 10:00 AM – 1:00 AM |
| Tue | 10:00 AM – 1:00 AM |
| Wed | 10:00 AM – 1:00 AM |
| Thu | 10:00 AM – 1:00 AM |
| Fri | 10:00 AM – 1:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 1:00 AM |
Reported waits range from 30 minutes to one hour, which is frustrating for a fast-food order.
Reviews include hard or soggy fries, cold burgers and a chicken burger described as half frozen inside.
Customers have reported missing items, including a burger arriving without its patty and a missing KitKat Frosty.
Several reviews describe dismissive management or poor treatment when customers raised concerns or asked about delays.
A few customers reported serious hygiene concerns, including an allegedly expired juice and suspected food poisoning.
The Bottom Line
Wendy’s at Al Ghurair Centre in Deira is a food-court option for burgers, chicken sandwiches and quick meals. The reviews give the spicy chicken, mushroom burger, Beefanator and fried chicken burgers the clearest product praise. One customer also reported a filling deal: two burgers, fries, a drink and a Frosty for less than AED25.
Service is uneven. Some visits were fresh, fast and friendly, with staff explaining menu choices and making recommendations. Other customers waited 30 minutes or even an hour, and one order arrived without a burger patty.
Delivery and takeaway checks matter too, since reviews mention missing items and cold food. Food quality can vary by visit. Alongside comments about hot, fresh fries and good beef burgers, customers have described soggy or hard fries, a cold burger, an undercooked-feeling chicken burger and an unpleasant fries aftertaste.
There are also serious individual complaints about hygiene and an allegedly expired juice, so check your order and raise problems immediately. For a smoother visit, go outside the busiest periods, clarify whether cheese comes with any chicken substitution, and avoid relying on change for an AED100 note. Overall, it is worth considering for the named chicken and burger favourites, but not if you need reliably fast service.