Clean setting
Several reviews describe the spa as clean, hygienic and soothing, including one that praised its “neat clean” rooms and ambience.
West Wellness Spa Bur Dubai
Al Mankhool
West Wellness Spa is a massage spa in Al Mankhool, Bur Dubai, inside Wescott Plaza Hotel Apartments. Reviews highlight foot massage and foot reflexology, with some customers also mentioning complimentary foot treatments alongside selected packages.
Reputation Score
4.1
★★★★☆
115 ratings
Source: Google Maps
The Good Stuff
Foot relief
Foot treatments are a clear strength in the reviews; one customer said foot reflexology relieved painful feet.
Extra treatment
Some customers reported complimentary foot treatments with packages, including a 30-minute extra foot spa.
Relaxation
Customers describe feeling less stressed and more flexible after treatments, with relaxation a recurring reason to visit.
Dollar payments
One review says the spa accepts US dollars, which may be useful for visitors carrying foreign currency.
Tips for a Better Visit
Confirm duration. Before starting, confirm the full treatment length; one review says a one-hour booking ended roughly 10 minutes early.
Clarify oil. If booking an oil massage, confirm that oil is included before the session begins; one customer said it was not used initially.
Check directions. Allow extra time to locate the spa and call ahead, since one visitor found the map pin misleading and could not reach the spa by phone.
Request quiet. If booking the foot area for relaxation, ask whether a quieter space is available; one review mentions loud conversations nearby.
Plan the visit
Practical details
Bur Dubai - HC Floor Wescott Plaza Hotel Apartments - Kuwait St
Al Mankhool, Dubai
| Mon | 11:00 AM – 4:00 AM |
| Tue | 11:00 AM – 4:00 AM |
| Wed | 11:00 AM – 4:00 AM |
| Thu | 11:00 AM – 4:00 AM |
| Fri | 11:00 AM – 4:00 AM |
| Sat | 11:00 AM – 4:00 AM |
| Sun | 11:00 AM – 4:00 AM |
Popular Mentions
Foot massage
Foot massage is repeatedly mentioned, with reviews describing it as relaxing and especially helpful for foot discomfort.
Thai massage
Thai massage appears in reviews as a booked treatment, though one customer complained that the session used no oil and ended early.
Full body massage
A full-body oil massage was one of the treatments booked by a customer, who raised concerns about oil use and session timing.
Foot massage with cupping
One review mentions receiving this combination as a complimentary treatment after a body treatment.
Common Concerns
Inconsistent pressure
One customer found a supposedly relaxing massage extremely painful and said the therapist did not ease up after being asked to.
Early finishes
Reviews allege that booked sessions sometimes ended early, including one-hour bookings finishing about 10 minutes ahead of time.
Poor communication
A review reported difficulty finding the entrance and unanswered calls after maps directed the visitor to a nearby road.
Staff attitude
Some customers described reception or therapists as rude, unfriendly or unhelpful when discussing requests and complaints.
Noisy foot area
One customer said loud therapist conversations during the foot treatment made it difficult to relax.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 160
one hour massage
“They charge for one hour AED 160 and give 30 mins massage only”Google review · March 2025
DXB
LOCAL
LOCAL
The Bottom Line
West Wellness Spa is a massage spa in Al Mankhool, Bur Dubai, located inside Wescott Plaza Hotel Apartments. Customers come for treatments such as Thai massage, full-body massage, foot massage and foot reflexology. Foot care is the most consistently specific positive theme: one review says reflexology brought relief to painful feet, while another describes a complimentary 30-minute foot massage with cupping after a body treatment.
The setting also gets favourable mentions. Customers have called it clean, hygienic and suitable for unwinding, and one review praised the “neat clean” rooms and ambience. Some package reviews mention an extra foot spa, so it is worth asking exactly what is included rather than assuming the offer applies to every booking.
Experiences are not uniform. Complaints include painful pressure during a supposedly relaxing massage, therapists or reception staff being rude, loud conversations during the foot treatment, and sessions ending early. One visitor struggled to find the entrance because maps pointed to a nearby road and calls went unanswered.
Confirm the duration, oil use and any extras before treatment, and allow time to locate the spa. A customer-reported price was AED 160 for one hour, but this should not be treated as a current rate.