Fresh produce
Several reviews praise the vegetables, fruits and meat, with one regular highlighting consistently fresh produce.
West Zone Fresh Supermarket | Fortune Classic Hotel Apartments - Al Qusais 2
Al Twar
West Zone Fresh Supermarket is a neighbourhood grocery in Al Twar, useful for fresh vegetables, meat and fish, along with Indian grocery staples. Reviews suggest it works well for quick, relatively uncrowded top-up shopping, though its range is closer to a small supermarket than a full weekly shop.
Reputation Score
3.8
★★★★☆
1,641 ratings
Source: Google Maps
The Good Stuff
Fish counter
Fish shoppers may find good value here; one review specifically praised the fish pricing and counter staff.
Indian groceries
The supermarket is useful for Indian shopping, including South Indian foods, spices and everyday grocery items.
Quiet shopping
The store is often described as calm and less crowded than nearby supermarkets, making quick visits easier.
Late hours
A review from a regular customer says the supermarket stays open until 2am, useful for late top-up trips.
Tips for a Better Visit
Check prices. Look for shelf labels and compare the scanned total at checkout; one review found a AED 1 difference on pork sausages.
Ask for fresh. For chicken, ask specifically for a fresh batch rather than accepting already-cut pieces, which one reviewer found were not fresh.
Shop in person. If timing matters, buy in-store rather than relying on delivery; reviews describe waits of one to four hours and unanswered follow-ups.
Plan parking. Allow extra time for parking, as a regular shopper described the available parking as limited.
Plan the visit
Practical details
799H+HM - 224 Damascus Street
Al Twar 5, Dubai
| Mon | 7:00 AM – 12:00 AM |
| Tue | 7:00 AM – 12:00 AM |
| Wed | 7:00 AM – 12:00 AM |
| Thu | 7:00 AM – 12:00 AM |
| Fri | 7:00 AM – 12:00 AM |
| Sat | 7:00 AM – 12:00 AM |
| Sun | 7:00 AM – 12:00 AM |
Common Concerns
Late delivery
Online and WhatsApp orders have repeatedly arrived hours late or failed to arrive, with customers describing ignored calls and messages.
High prices
Some shoppers report prices above nearby competitors, including a packet of chips said to cost AED 5.50 instead of AED 2.
Missing stock
Reviews mention empty shelves, unavailable basics and limited brand choice, despite the store's relatively large size.
Price discrepancies
One customer reported a pork sausage can scanning at AED 3.95 despite a listed price of AED 2.95.
Change issues
A customer says cash transactions repeatedly resulted in incomplete change without clear explanation.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 5
Credit card payments
“Credit card payments can be made for a minimum purchase of AED 5”Google review · April 2023
DXB
LOCAL
LOCAL
The Bottom Line
West Zone Fresh Supermarket is a practical Al Twar stop for fresh vegetables, fruits, meat and fish, with a useful Indian grocery section. Reviews point to South Indian food and grocery items, everyday staples, and a fish counter that some shoppers consider reasonably priced. It is also described as calmer and less congested than other supermarkets, which suits a quick top-up shop rather than a long weekly stock-up.
The range is not always as broad as the store size suggests. Several customers mention missing products, limited brand choice and empty shelves; one review even found no ice cream. Prices are another reason to stay alert.
50, while another found pork sausages scanning AED 1 above the shelf price. Check labels and the final bill before paying, and count cash change. Delivery is the biggest practical concern.
Reviews describe orders arriving hours late, missing items or being cancelled after the promised window, with WhatsApp messages and calls sometimes ignored. For chicken, ask for fresh pieces rather than pre-cut stock. Parking may take patience, but the supermarket has been reported open until 2am, making late in-person shopping convenient.