Full kitchens
Apartments include a kitchen with utensils, a stove and a fridge for preparing small meals.
Xclusive Maples Hotel Apartments Dubai
Al Mankhool
Xclusive Maples Hotel Apartments is a family-friendly serviced-apartment stay in Al Mankhool, with spacious units and full kitchens for guests who want more room than a standard hotel room. Reviews also highlight homely food, a rooftop pool and convenient access to the metro.
Reputation Score
4.0
★★★★☆
1,035 ratings
Source: Google Maps
The Good Stuff
Metro access
The property is close to a metro station, with public transport described as walkable.
Homely food
Guests praise food with a homely style, including customizable and off-menu options on request.
Pool for children
Families specifically mention children enjoying the swimming pool.
Attentive cleaning
Several reviews describe housekeeping as thorough, timely and detail-focused.
Guest parking
One review reports ample parking for guests, useful if you are driving.
Tips for a Better Visit
Check room. Ask about smell and bathroom condition before settling in; one guest reported a musty room and visible mold.
Confirm pool. Check the pool schedule before booking activities, since one review says it is closed on Sundays.
Request supplies. Confirm towels and toiletries at check-in, as some guests had to remind reception several times.
Choose high floors. Ask about a higher-floor apartment if views matter; a guest specifically recommended the highest floors.
Check balcony. If you want outdoor space, confirm the room type: the review says studio apartments do not have balconies.
Clarify service. For longer stays, confirm cleaning times and replenishment arrangements in advance rather than assuming daily restocking.
Plan the visit
Practical details
P.O. 26106 - 12A St
Al Mankhool, Dubai
Popular Mentions
Breakfast buffet
The breakfast buffet is mentioned for its variety and broad spread.
Nearby cafe
A nearby cafe is reported to stay open 24 hours, adding a convenient late-night food option.
Indian food
Guests mention ordering Indian food, including delivery from nearby Indian restaurants.
Common Concerns
Room hygiene
Some guests reported musty smells, visible bathroom mold, pests and stained bedding.
Inconsistent service
Reviews describe unanswered reception calls, refused requests and repeated reminders for basic supplies.
Pool closures
The pool was reported closed on Sundays and under maintenance during another extended stay.
Housekeeping gaps
Some long-stay guests had to repeatedly request towels, toiletries, cleaning and sheet changes.
Extra charges
A guest reported being charged 20 dirhams for a stained towel and not receiving the towel afterward.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
20 dirhams
towel
“Additionally, I was charged 20 dirhams for a towel due to stains caused by my hair color”Google review · December 2025
DXB
LOCAL
LOCAL
The Bottom Line
Xclusive Maples Hotel Apartments is a practical choice in Al Mankhool for families and longer stays, particularly if you want apartment space rather than a conventional hotel room. Guests have used the kitchens for small meals, while the downstairs restaurant serves food described as homely, with customizable and off-menu options available on request. Breakfast also gets positive mentions for variety.
Location is a clear strength. Reviews place the property close to a metro station and within walking distance of public transport, with ample parking also reported. Families mention spacious rooms and children enjoying the pool; higher floors are suggested for better views.
Studio apartments do not have balconies, so confirm the room type if that matters. The experience is not entirely consistent. Many guests describe clean, comfortable rooms and attentive housekeeping, but others report musty smells, bathroom mold, cockroaches, stained bedding, leaking bathrooms and repeated delays in receiving towels or toiletries.
The pool has also been reported closed on Sundays or under maintenance. Before settling in, inspect the room, confirm pool availability and clarify housekeeping and replenishment arrangements. A reported AED 2,000 deposit and a separate 20-dirham towel charge are also worth asking about before arrival.