Clear Consultations
Doctors are praised for explaining conditions, diagnostic reasoning and treatment options in a patient, understandable way.
Xiehe Medical Center 协和医院
International City
Xiehe Medical Center is a medical centre in International City with general care, women’s health consultations and treatment support. Reviews particularly highlight clear gynecological explanations, fibroid treatment and help with insurance approvals, while the centre describes itself as a Dubai branch of a Hunan University of Chinese Medicine hospital.
Reputation Score
4.5
★★★★★
284 ratings
Source: Google Maps
The Good Stuff
Women’s Care
Reviews describe thorough, reassuring support during gynecological check-ups, pregnancy care and sensitive health situations.
Insurance Help
Several visitors found the insurance team supportive, with one reporting that a claim was processed very quickly.
Clean Facility
A fibroid-treatment visitor described the centre as clean, modern and well-organized, with consultations that did not feel rushed.
Detailed Records
The team spent hours resolving translation issues to confirm a child’s Chinese vaccination records accurately.
Tips for a Better Visit
Check Coverage. Confirm insurance approval before tests or imaging; one visitor reported waiting two hours and then being asked for cash.
Clarify Imaging. Before paying for an X-ray, ask why it is needed and whether an ultrasound or another test is also being considered.
Ask Prices. Request the full expected cost before treatment, especially when insurance approval is pending or more than one test is proposed.
Allow Time. For document work involving translation, allow a long appointment: one vaccination-record confirmation took hours to complete accurately.
Check Packages. Ask whether a current screening offer applies to your visit; one review mentioned all tests for 199 AED.
Plan the visit
Practical details
A12 Building
Warsan First - China Cluster, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
pregnancy and delivery
One review describes ongoing pregnancy care followed by a calm, compassionate delivery experience.
asthma
A general-care review mentions treatment for asthma alongside care for a lacerated finger.
dental issue
A dental visitor reported a gentle, quick tooth-removal experience.
Common Concerns
Reception Manner
Some visitors reported rude or mechanical behaviour from reception staff, including poor eye contact and dismissive gestures.
Approval Delays
One detailed review says insurance approval delays led to waiting and later requests for cash payment.
Testing Dispute
A visitor paid for an X-ray and was later told it was unnecessary, then was asked to pay more for another test.
Mixed Service
Reception experiences vary sharply: several reviews praise the staff, while others describe impolite conduct and poor empathy.
DXB
LOCAL
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The Bottom Line
Xiehe Medical Center is a general medical centre in International City whose reviews are strongest on attentive consultations and women’s health. Visitors mention gynecological check-ups, fibroid treatment, pregnancy and delivery care, and general treatment for issues such as asthma or ear pain. The clearest recurring benefit is communication: doctors are often described as patient, thorough and willing to explain the reasoning behind tests and treatment options.
The centre also handles practical medical paperwork. One family said staff spent hours confirming a child’s Chinese vaccination record despite translation difficulties. Insurance support is another important part of the experience, with several visitors reporting helpful staff and quick claim processing.
A screening offer was reported at 199 AED, though this should not be treated as a current price. There are meaningful cautions. Reception service is inconsistent, with some reviews describing rude or mechanical behaviour.
Insurance approval has also caused frustration, including a reported two-hour wait and requests for cash after rejected claims. One visitor paid 350 Dhs for an X-ray and was later told an ultrasound was needed and the X-ray was unnecessary. Confirm coverage, the reason for each test and the total cost before proceeding.