Easy onboarding
The intuitive interface works well for both new and experienced team members, so teams can adapt without extensive training.
XO Bills
Al Garhoud
XO Bills is a Travel Business Management System for companies that want to organise travel operations and billing in one place. Reviews highlight its intuitive CRM for inquiries, bookings and follow-ups, along with practical Air Ticket training and responsive help when teams need to get unstuck.
Reputation Score
4.9
★★★★★
361 ratings
Source: Google Maps
The Good Stuff
Travel workflow
It brings travel bookings, customer inquiries, quotations and follow-ups into a more organised daily workflow.
Accounting tools
Customers use it for travel-related accounting, reporting and broader business management, with clear and reliable reports.
Time saving
Automation reduces manual work and gives teams more time to focus on customer service.
Practical training
Training sessions are described as structured and practical, helping users understand the system’s features.
Responsive support
Customer support is repeatedly described as prompt, professional and quick to resolve questions.
Same-day resolution
One customer reported that a reported page issue was resolved at their office on the same day.
Tips for a Better Visit
Request training. Ask for a structured, practical training session so your team can learn the system features clearly.
Check bill dates. Before adopting it, confirm how supplier bill dates are handled, especially if accurate ageing matters to your accounts.
Ask about demos. Request a product demo if you want to judge the interface and features before committing.
Clarify messaging. If WhatsApp is important to your workflow, ask whether the WhatsApp API solution matches your specific needs.
Plan the visit
Practical details
Emitac building - 43 - 03rd Floor - Office No. 305 2nd St
Al Garhoud, Dubai
| Mon | 10:00 AM – 7:00 PM |
| Tue | 10:00 AM – 7:00 PM |
| Wed | 10:00 AM – 7:00 PM |
| Thu | 10:00 AM – 7:00 PM |
| Fri | 10:00 AM – 7:00 PM |
| Sat | 10:00 AM – 7:00 PM |
| Sun | Closed |
Popular Mentions
XO Bills CRM
The CRM helps travel agencies manage inquiries, bookings, quotations, follow-ups and client records, with automation and reporting features.
XO Bills Air Ticket training
Air Ticket training is described as professional, clearly structured and supported by practical examples and patient explanations.
Airtick WhatsApp Solutions
Customers also mention Airtick’s WhatsApp business solutions and responsive assistance for related queries.
XO Bills Travel Management System
The Travel Management System is praised for making operations smoother and reducing the time spent on daily processes.
Common Concerns
Date limitation
Supplier bills reportedly use the sales invoice date automatically, which can create issues with ageing.
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The Bottom Line
XO Bills is a travel-focused business management system used for CRM, billing, accounting and day-to-day operations. Customers describe it as easy to navigate, with an intuitive interface that helps new and experienced staff get comfortable quickly. For a travel agency, it can bring inquiries, bookings, quotations and follow-ups into a more structured workflow instead of scattering them across separate processes.
The strongest practical feedback concerns travel accounting and reporting, including clear reports and tools for managing business activity. Reviews also mention automation that saves time, plus intuitive handling of flight tickets and hotel bookings. The system is therefore more than a basic invoicing tool, although its usefulness will depend on which parts of your operation you need to bring together.
Training is a worthwhile part of the setup: customers describe the sessions as well-structured, practical and easy to understand. Support is another consistent strength, with prompt responses and, in one case, a reported page issue resolved at the customer’s office on the same day. There is one specific accounting caveat to check before signing up.
A review says the supplier bill date option is unavailable and the system automatically uses the sales invoice date, which can affect ageing. Ask about that workflow during a demo, along with whether the WhatsApp API features fit your business.