Professional tests
A qualified doctor handled an eye test professionally at the Al Rigga branch.
Yateem Optician
Deira
Yateem Optician is an optician in Deira where customers come for eye tests, contact lenses, and frames or sunglasses. Reviews point to patient product guidance, branded frame availability, quick prescription turnaround, and occasional free repairs, though branch-level service can vary.
Reputation Score
4.2
★★★★☆
118 ratings
Source: Google Maps
The Good Stuff
Free repairs
Staff replaced a loose glasses screw at no charge and fixed frames for first-time visitors.
Fast turnaround
One customer received an order in three days, while other reviews mention glasses ready in two days.
Frame choice
Customers mention a broad collection that includes many branded glasses and sunglasses.
Honest advice
A review praises the lens quality and says staff did not push unnecessary sales.
Hearing support
The hearing-aid section has received praise for helpful, ongoing assistance.
Tips for a Better Visit
Call first. Before travelling for an eye exam, call again to confirm the testing system is working and the service is available.
Confirm doctor. Ask who will conduct the eye test, particularly at Al Ghurair, where one review reported the doctor was unavailable.
Check payment. If using Tabby or another instalment service, confirm the amount before paying and request the receipt immediately.
Clarify lenses. Explain whether you need reading-only lenses or lenses for all-day wear, and confirm the order before production.
Ask delivery. Ask for the expected completion date; reviews report some orders being ready in two or three days.
Plan the visit
Practical details
Al Owais building - 31 Al Rigga Rd
Deira, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Ray-Ban sunglasses
A customer bought Ray-Ban sunglasses after receiving patient, no-pressure help with the available options.
Multifocal glasses
One long-term customer reported buying two pairs of multifocal glasses that lasted for years.
Contact lens
Customers mention buying contact lenses with assistance from the store team.
Common Concerns
System downtime
One customer was told to visit for an eye exam, then found the system had been down after a 40-minute drive.
Payment issues
A customer reported being charged the full amount when using Tabby and not receiving a receipt.
Test procedure
At Al Ghurair, one customer said a non-doctor staff member began an eye test while the doctor was unavailable.
Price changes
A customer reported receiving one contact-lens price by phone and a higher price in store.
Uneven service
Reviews include complaints about dismissive or rude treatment at some branch visits.
DXB
LOCAL
LOCAL
The Bottom Line
Yateem Optician in Deira is a practical stop for an eye test, contact lenses, prescription glasses, or sunglasses. Customers have described knowledgeable guidance through frame selection, access to branded glasses, and professional testing at the Al Rigga branch. One driving-licence eye test took five to seven minutes, while another review praised a more detailed examination.
The service record is strongest when customers need help beyond the initial purchase. Staff have repaired loose screws and frames for free, including for people who had not bought their glasses there. Reviews also mention multifocal glasses lasting for years, quick prescription orders, and lens advice without unnecessary sales pressure.
There are important branch-level cautions. A customer who called about an eye exam was not told that the system was down, despite driving 40 minutes to the store. At Al Ghurair, another review raised concerns about an eye test being started by a non-doctor when the doctor was unavailable.
Payment communication also needs checking: customers have reported Tabby charging problems, missing receipts, and a contact-lens price changing between a phone quote and the store visit. Confirm the test provider, final price, payment method, and delivery date before proceeding.