Fast IDs
Customers report same-day Emirates ID availability, with express delivery also offered.
ZAJEL Logistics Services
E11
ZAJEL Logistics Services is a courier service in E11, with reviews highlighting Emirates ID collection and document delivery. Customers also mention fast shipments, including one package sent from Sharjah to Dubai that arrived within three hours, though delivery coordination can vary.
Reputation Score
4.3
★★★★☆
59,579 ratings
Source: Google Maps
The Good Stuff
Counter Pickup
Emirates ID collection through the Zajel counter at Amer Best Tawasol was described as smooth and efficient.
Safe Handling
Several reviews describe Emirates IDs and other important documents arriving safely, on time and in good condition.
Useful Tracking
The tracking system helped some customers monitor shipment progress and was described as accurate and easy to use.
Rapid Route
One Sharjah-to-Dubai shipment requested at 9 AM arrived within three hours.
Tips for a Better Visit
Confirm Contact. Ask for a call or message before the attempt so you can avoid a missed delivery or rescheduling.
Clear Address. Double-check your flat number and delivery address in advance; reviewers report problems with location details.
Allow Time. Keep much of the day available rather than expecting a precise slot, as the stated window runs from 9 AM to 6 PM.
Track Closely. Monitor the tracking status and contact support promptly if an item is marked delivered but has not arrived.
Consider Counter. For Emirates IDs, ask whether collection through a Zajel counter is available; one review found that process smooth and efficient.
Plan the visit
Practical details
Al Ittihad Rd
Dubai Int'l Airport - E11, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | 8:00 AM – 5:00 PM |
| Sun | Closed |
Common Concerns
Missed Contact
Several customers report no call or message before delivery attempts, making rescheduling difficult.
Wide Window
The 9 AM to 6 PM delivery window has no specific time slots, which can make planning your day difficult.
Doorstep Issues
Some reviewers were asked to come downstairs or travel to the rider instead of receiving doorstep delivery.
Late Deliveries
Reported delays range from four days for a parcel to 48 hours on a paid next-day delivery.
Wrong Delivery
One Emirates ID was marked delivered to the wrong address and handed to a random person before being recovered.
DXB
LOCAL
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The Bottom Line
ZAJEL Logistics Services is a courier service in E11, and the reviews show a particularly strong use case around Emirates IDs and other important documents. Customers mention Emirates ID collection through a Zajel counter at Amer Best Tawasol, same-day ID availability, and express delivery. Some shipments are handled quickly: one request from Sharjah to Dubai arrived within three hours.
When the process works, customers describe professional couriers, safe handling and useful tracking. One reviewer received three Emirates IDs on separate occasions at the same fast speed, while another said the tracking system made it easy to follow progress. Staff at collection counters are also described as polite and helpful.
The main caution is delivery coordination. Several customers received no advance call or message, faced a broad 9 AM–6 PM window without time slots, or were asked to come downstairs or travel to the rider. Reported delays include four days for one parcel and 48 hours on a paid next-day shipment.
There is also a serious review about an Emirates ID being delivered to the wrong address before recovery. Confirm your address, keep an eye on tracking and ask about the delivery arrangement before relying on a specific date.