Colour Work
A customer said their highlights were beautifully blended, with a smooth, shiny blow-dry and a cut matching what they wanted.
Zaki Salon - Sofitel, The Palm
Palm Jumeirah
Zaki Salon is a beauty salon at The Palm Jumeirah serving both ladies and gentlemen. Reviews point to polished blow-dries and hair colour work, alongside men’s grooming such as haircuts, beard trims and facials, making it a convenient hotel-salon option for several services in one visit.
Reputation Score
4.2
★★★★☆
124 ratings
Source: Google Maps
The Good Stuff
Gentle Grooming
One men’s grooming visit combined a haircut, beard trim and facial cleanse, with the customer calling it one of their best ever.
Nail Care
A manicure and pedicure review describes careful work for sensitive skin, with each step explained and hand and foot massage helping with jet lag.
Family Visits
Reviews describe a whole-family visit covering girls’ manicure and pedicure plus a men’s haircut, with friendly and professional service.
Salon Setting
Several customers mention an elegant, welcoming environment, including a review describing a relaxing place to refresh during men’s hair, beard and facial care.
Tips for a Better Visit
Confirm Prices. Ask for an itemised quote before booking: one customer reported paying 440aed for toes-only gel removal, a pedicure and normal polish.
Specify Fade. If booking a barber service, show the exact fade height and confirm the plan first; reviews describe patchy fades and cuts taken higher than requested.
Check Colours. For a French pedicure, check the available polish shades before starting, as one customer found only a natural shimmer shade.
Allow Time. Build in extra time around appointments: one review describes waiting after the salon ran out of product, despite having pre-booked.
Plan the visit
Practical details
Sofitel Hotel The Palm Resort
The Palm Jumeirah, Dubai
| Mon | 10:00 AM – 9:00 PM |
| Tue | 10:00 AM – 9:00 PM |
| Wed | 10:00 AM – 9:00 PM |
| Thu | 10:00 AM – 9:00 PM |
| Fri | 10:00 AM – 9:00 PM |
| Sat | 10:00 AM – 9:00 PM |
| Sun | 10:00 AM – 9:00 PM |
Common Concerns
Shave Injury
One customer reported two deep cuts during a shave, later examined by the hotel doctor, and said visible scars remained months afterward.
Uneven Fades
Multiple reviews report poor fades, including a patchy cut that was not a skin fade and another cut much higher and shorter than requested.
High Pricing
Some customers describe the salon as overpriced, including a reported 440 AED charge for a basic toes-only gel removal and pedicure with normal polish.
Limited Colours
One pedicure customer wanted a French finish but found only one natural shade with shimmer available.
Waiting Issues
A customer with a pre-booked appointment waited while the salon ran out of product, while another reported waiting 40 minutes with wet hair.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
500aed
facial
“I am a privilee member and had paid 500aed a few weeks ago for a facial, l changed my mind and decided to go for other services”Google review · April 2025
440aed
gel polish removal on toes
“In the end l paid 440aed to have gel polish removal on toes only, a pedicure with polish(no gel), my already bare nails were filed for a minute, no cutting and normal polish (no gel)”Google review · April 2025
225dhs
fade
“The worst fade I've ever had and it cost me 225dhs”Google review · January 2024
900 AED
makeup and hairstyle
“We agreed that my wife would get makeup and hairstyle for 900 AED and the appointment was book for 3pm, two hours before the wedding”Google review · April 2021
DXB
LOCAL
LOCAL
The Bottom Line
Zaki Salon at The Palm Jumeirah is a hotel-based beauty salon for ladies and gentlemen, with services ranging from haircuts and blow-dries to manicures, pedicures, facials and beard grooming. Reviews suggest the strongest experiences are quite specific: one customer was pleased with blended highlights and a smooth, shiny blow-dry, while another described a haircut, beard trim and facial cleanse as among their best grooming experiences. Nail appointments also receive praise.
A customer said the team worked sensitively around their skin and explained each step, while hand and foot massage helped ease jet lag. Family visits are possible too, with reviews covering both girls’ manicure and pedicure appointments and a boys’ haircut. The main caution is inconsistency, especially in barbering and pricing.
Several customers reported patchy or incorrect fades, and one reported deep cuts during a shave that were later examined by a hotel doctor. Pricing complaints include 440aed for toes-only gel removal, a pedicure and normal polish, while another review called the salon overpriced. Confirm the exact service, polish options and full price before treatment, and allow extra time if your appointment is important.