Used range
The shop is known for used and refurbished phones, laptops and iPads, giving shoppers more choice than a new-device-only retailer.
Zamzam Electronics Trading LLC - Dubai
Bur Dubai
Zamzam Electronics Trading LLC is a Bur Dubai cell phone shop focused on used mobile phones, laptops and iPads, with wholesale trading also available. Reviews point to a broad choice of everyday electronics and occasional bundled gifts, but condition checks and after-sales terms deserve close attention.
Reputation Score
4.0
★★★★☆
4,307 ratings
Source: Google Maps
The Good Stuff
Gift bundles
Some buyers received extras with purchases, including two smartwatches with an iPhone 17 Pro and four smartwatches with two iPads.
Product choice
Reviews mention a decent selection of mobiles, accessories, gadgets and small appliances, useful for quick electronics shopping.
Helpful guidance
Several shoppers said staff helped compare devices and find deals suited to their budget.
Repair option
A review reports that repair services are available for both mobiles and laptops.
Local access
One review places the shop within walking distance of Al Gubaiba Metro exits 1 and 2, near Meena Bazaar.
Tips for a Better Visit
Check condition. Inspect used devices yourself before paying; one review specifically warns that old phones and iPads need a quality and budget check.
Test features. Test cameras, batteries and accessories in-store, especially on used or refurbished phones; one buyer found the iPhone camera lacked 0.5 mode.
Clarify extras. Ask staff to list every accessory or gift on the invoice before paying; a buyer said watches and headphones were not clearly explained.
Confirm generation. For iPads and other used devices, verify the exact model and generation against the device and invoice before completing the purchase.
Ask refund terms. If you are visiting from abroad, confirm refund rules and tax-free arrangements first; one tourist said Planet Tax Free was unavailable.
Allow time. Avoid rushing your inspection, as reviews describe a busy shop where checking products properly can be difficult.
Plan the visit
Practical details
38b 13c St
Al Souq Al Kabeer - Al Fahidi, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 2:00 PM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Common Concerns
Condition concerns
Multiple buyers reported repaired, refurbished or damaged devices, including a replaced iPhone screen and a swollen battery.
After-sales issues
Some customers said replacement, refund or complaint requests were difficult to resolve after purchase.
Price disputes
Reviews range from market-aligned pricing to complaints about exaggerated prices and an iPad allegedly sold as a newer generation.
Uneven service
Customer-service experiences vary sharply, with reports of rude, dry or unhelpful interactions.
Crowded visits
The store can be busy enough that shoppers say they cannot properly check what they want to buy.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
500 AED
laptop
“Bought a laptop only for 500 AED and got gifts as well ♥️♥️”Google review · August 2023
DXB
LOCAL
LOCAL
The Bottom Line
Zamzam Electronics Trading LLC in Bur Dubai is geared towards shoppers comparing used mobile phones, laptops and iPads rather than browsing only sealed new stock. Reviews also mention accessories, gadgets and small appliances, with repair services reported for mobiles and laptops. That makes it a potentially useful stop when you want to compare several device types in one visit.
The strongest positive pattern is variety and deal-making. Some customers received extras, including two smartwatches with an iPhone 17 Pro and four smartwatches after buying two iPads. Other buyers found staff helpful when comparing options or working within a budget.
The shop is also described as walkable from Al Gubaiba Metro exits 1 or 2, near Meena Bazaar. There is a serious caveat with used-device purchases. Reviews report repaired phones, replaced screens, swollen batteries, damaged products and disputes over iPad generations.
Customer service is inconsistent too: some describe friendly help, while others report rude treatment or difficulty obtaining refunds and replacements. Prices are variously described as reasonable, market-aligned or exaggerated. Go with time to test the camera, battery and accessories, verify the exact model and generation, and get all extras and return terms written on the invoice.
The shop can be crowded, so a rushed inspection is a poor idea.