Easy setup
Several users describe the app and setup as straightforward, with one reporting onboarding completed in two hours or less.
Zbooni
Jumeirah Lake Towers
Zbooni is a corporate office in Jumeirah Lake Towers providing a merchant app and payment gateway for online sales. Reviews point to quick setup, payment links and hands-on support, though payout and refund handling deserve careful checking.
Reputation Score
4.2
★★★★☆
103 ratings
Source: Google Maps
The Good Stuff
Payment links
The payment-link feature lets small businesses collect customer payments without a complicated setup.
Responsive support
Multiple merchants describe support as quick and effective, including one account issue resolved within minutes.
Business tools
Users say the platform provides the tools needed to manage online sales and helped some small businesses grow.
Simple payouts
Some longer-term users found transferring money to a bank account simple and hassle-free.
Local transfers
An older review says the platform could charge in dirhams and transfer funds to a local account.
Tips for a Better Visit
Check payouts. Before processing important payments, ask how long transfers can take and what proof may be required if funds are held.
Clarify refunds. Ask for the refund process in writing before selling, especially if your business may need cancellations or returns.
Confirm fees. Request a complete fee breakdown, including bank transfers, because one user specifically questioned transfer fees between UAE banks.
Test integration. If you sell through your own website, confirm integration first; an older review said the platform did not integrate with websites.
Protect orders. When buying through a Zbooni-linked store with Tabby, keep delivery and cancellation records because one buyer reported being redirected between companies.
Use onboarding. Take advantage of onboarding to ask operational questions before going live; users describe the setup as quick and straightforward.
Plan the visit
Practical details
Mazaya Business Avenue - Tower AA1 - First Al Khail St
Al Thanyah Fifth - Jumeirah Lakes Towers, Dubai
| Mon | 9:00 AM – 5:00 PM |
| Tue | 9:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Held funds
A merchant reported a long delay in receiving payment funds despite supplying proof of delivered services.
Slow support
Support experiences are inconsistent, with some reviewers describing delayed or unhelpful responses.
Refund confusion
One long-term user said support failed to clearly explain how refunds work.
Extra charges
A reviewer complained about charges they considered hidden and expensive when withdrawing funds.
Tabby cancellations
Customers reported difficulty cancelling undelivered orders paid through Tabby, with responsibility passed between parties.
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The Bottom Line
Zbooni is a payment and online-selling platform used by small businesses, merchants and home traders. You can create payment links, take payments through a gateway and manage online sales from its app. That makes it worth considering if you sell through conversations, social channels or simple online orders rather than needing a complex storefront.
The strongest pattern in the reviews is ease of setup. Users describe configuration taking only minutes, while another says onboarding takes no more than two hours. Support is often described as human, knowledgeable and quick, and some merchants say the team helped them get operational or resolve account issues promptly.
The caution is payment operations. One merchant reported funds being held for a long time despite providing delivery proof, while others mention slow support and unclear refund guidance. Buyers using Tabby also described undelivered orders that could not be cancelled easily because Zbooni and Tabby redirected them to each other.
Ask about payout timelines, refund authority and the full fee structure before going live. If you need website integration, check that requirement upfront: an older review specifically said it was unavailable. Experiences are mixed, so the platform’s convenience should be weighed against how much payment-risk support your business needs.
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