Access Control
Customers describe a wide range of access-control products, including door locks, accessories and a system with a unique locking option.
ZETEK COMMUNICATIONS (L.L.C)
Deira
Zetek Communications is a security-system supplier in Deira, with customers using it for access-control equipment, CCTV cameras and related project support. Reviews often point to responsive sales guidance, smooth ordering and product advice, although after-sales assistance and delivery follow-through have not been consistent for everyone.
Reputation Score
4.4
★★★★☆
122 ratings
Source: Google Maps
The Good Stuff
Clear Cameras
One customer found the CCTV cameras produced clear images and described the overall system as reliable and easy to use.
Helpful Advice
A buyer said the team understood project requirements and offered expert advice before the ACS materials were ordered.
Fast Responses
Several reviews mention quick replies, including a customer whose inquiries were handled promptly throughout the purchase.
Stock Availability
A review specifically reports that materials were available in stock, which may help when equipment is needed quickly.
Clean Installation
One installation review praised accurate technical explanations, testing, follow-up and concealed cabling that left the setup clean.
Tips for a Better Visit
Check Stock. Ask whether your required materials are currently in stock; one dated review specifically mentioned stock availability.
Confirm Support. Before buying an access-control system, ask exactly how malfunctions and after-sales support are handled.
Confirm Delivery. Get the delivery date and commitments in writing, since one customer reported missed confirmed deadlines.
Request Specifications. For a project installation, ask for technical descriptions, timelines, implementation and testing details before proceeding.
Clarify Fees. If a repair visit is needed, confirm any assessment fee in advance; one review mentions AED 400 for an estimate.
Plan the visit
Practical details
128 - Saleh Omer Bin Haider Building Al Khabaisi - Unit 12B Al Ittihad Rd
Al Khabaisi - Deira, Dubai
| Mon | 8:30 AM – 6:00 PM |
| Tue | 8:30 AM – 6:00 PM |
| Wed | 8:30 AM – 6:00 PM |
| Thu | 8:30 AM – 6:00 PM |
| Fri | 8:30 AM – 6:00 PM |
| Sat | 8:30 AM – 2:00 PM |
| Sun | Closed |
Popular Mentions
alarm system
The alarm system is mentioned alongside CCTV equipment in a review praising reliability and usability.
Gate barriers
Gate barriers are specifically mentioned as part of a door-lock enquiry.
felix intercom system
One customer bought a felix intercom system but later reported poor audio and video clarity and slow service during malfunctions.
Common Concerns
After-Sales
A customer reported extremely poor after-sales support for access-control systems and said they would not recommend the products for projects.
Slow Follow-Up
Some customers describe unanswered calls and emails, including one who followed up for almost a month without a response.
Phone Conduct
Reviews include complaints about aggressive or raised-tone phone conversations, which could make initial enquiries frustrating.
Delivery Delays
A customer said equipment orders placed in 2017 missed confirmed delivery commitments and affected their own clients.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 400
estimate
“He then asked for AED 400 in advance only to provide an estimate”Google review · October 2020
DXB
LOCAL
LOCAL
The Bottom Line
Zetek Communications is a Deira security-system supplier that customers use for access-control equipment, CCTV cameras, alarm systems and door-lock projects. The reviews make it sound especially useful for business buyers and system integrators who need product guidance rather than a simple retail purchase. Customers have described smooth ordering, on-time delivery of ACS materials and advice that helped them choose suitable equipment.
Product feedback is generally favourable but specific. One customer found the CCTV cameras clear and the system reliable and easy to use. Other reviews mention access-control door locks and accessories, a system with a unique locking option, hotel lock solutions and Elock products.
A separate installation review praised technical explanations, testing, follow-up and concealed cabling. Support is the important caveat. Many recent reviews describe quick, attentive responses, but older feedback reports unanswered calls and emails, difficult phone interactions and missed delivery commitments.
There is also a serious complaint about slow after-sales help for an intercom system, including an AED 400 advance request just to provide an estimate. Before committing, confirm stock, delivery dates, warranty or repair arrangements and any assessment fees in writing.